Week One – Chapter One Overview

Chapter 1 – Introduction: Leaders Matter

I think when discussing the topics, the first thing to do is to find its meaning. This chapter is able to see the foundation of what leadership is. The two main thoughts about leadership are that leadership is power/influence, and leaders are seen as representatives and problem solvers. I think though leaders should have a mix of both aspects.

The power perspective definition of leadership is that leaders command and influence followers to achieve group goals. The main idea is that effective leaders must persuade others to change their views to match the views of the leader. I personally do not think a good leader should be 100% this. It may work in the beginning, but later the followers will feel upset that they always must follow the leader. There will also be no growth if no other ideas are allowed.

The other side of what leadership is seeing leaders as representatives, who are leaders who best represent the values of their followers and are better at solving their followers’ problems and achieving their goals. I see myself as this type of leader. I think I work best when I feel that everyone feels appreciated and looked after. I know as a leader that I cannot coddle or babysit people because sometimes it may feel that way. The effective leaders give people the tools to be the best they can be. I need to have a better balance of both.

The next thing that I wanted to talk about is the levels of leadership. This was interesting because it said that “someone who is good at leading a small group or team may not necessarily be good at leading a large organization”. I thought this was interesting because I do not know how I would work with a bigger group than I do. One of the main values Mary Washington wants is residence life is that you are not just a number. That means we try to have personal connections with all our residents, and we are not just there to dictate the rules. I like knowing who I live near, and my job wants me to do that also. The idea of face-to-face type leadership really helps me excel. I think when the group gets bigger I get intimidated. I usually do not initiate, and so that is something I must work on if I want to be a public service official. It can really depend on what level you lead to be a good leader.

I really liked the quote from Rick Lash that said, “leadership in the twenty-first century is about leading at all levels; not restricting it to the title”. I really do believe this. I liked how it was “check your egos at the door” because what a bold statement. I like that. I want to be in public service, and so that means everyone’s matters are all important. I see the same in my jobs. When people compliment how I am as a leader I always say it is a team effort. I believe in that so much because one person can only do so much if they do not have help from others.

The “How”

As for the how this chapter is going to impact me I will see what types of leadership styles fit me. That way I can know myself more fully, and then I will be able to maximize how I am as a leader. This lesson is perfect timing because of the situation I am in now. I am a Senior Resident Assistant, and we just got an email that the building I am supposed to live in next year (Alvey Hall), will not be available for people to live in. Granted I am glad they are changing it because of the mold found in the walls, but it leaves my team in the unknown. Half of our staff was supposed to live in Alvey, and all those residents need to find new homes. I must step up as a leader, even in the summer, to see how my team is doing. We must accommodate accordingly to these changes. Also, for the how I liked how they talked about how we should have empathetic, considerate, and ethical leaders are more likely to emerge as leaders. Leaders need to want to solve problems of the world, and so leadership and ethics go hand in hand. You need both to be an effective leader. Some of the tips were very helpful as well from having a genuine concern for their well-being, and lead by using team building and a cooperative attitude.

The “Why”

I think we are learning about this because the one we need to have a foundation of what leadership is, to build on top of that idea. This way we can fully make use of the leadership characteristics in our own lives. If anything, it is going back to basics, then see how we are able to make it really work. When I read the different types of leaders I can see which one I am. Sometimes I feel like I do not want to be that kind of leader, but I should acknowledge that is how I am. That way I can work on my strengths, and I can improve my weaknesses. This shows also that a good leader can accommodate. I do see myself as a management by an exception-active leader, as opposed to management by exception- passive leader. I active leader sometime micro-manages a little too much, and they do not let the followers learn on their own. I always think that I am creating fewer problems by fixing them, but I can also work on helping people grow by being able to fix their own problem. Overall, we are reading this chapter because this initial chapter lets us know that this book will help us find our own leader identity, and we should implement the tips and information that they share! Yay chapter 1 almost done!

Week One – Carnegie 1,2,3

Hello everyone,

Here is my take on Carnegie:

Part One – Fundamental Techniques in Handling People  

When I was reading this book I was thinking of how I deal with my residents. I think being an RA to freshmen is different than being an RA for upperclassmen. When I deal with freshmen I approach the situation differently. The first principle was “don’t criticize, condemn, or complain”. In chapter one, it talks about how we should not automatically criticize people when we see them in a bad state. What really impacted me was the Confucius quote that said: “don’t complain about the snow on your neighbor’s roof when your doorstep is uncleaned”. I think that quote made me so self-aware of my place in general. I really have to practice what I preach. I remember freshmen year that I did things that were not smart (usually not law breaking like some of my fun residents), but I have grown so much since then. I have to understand that I need to be open when dealing with residents. I do not want them to feel like I am a mom. The story of the top hats feels like something people in charge of people have to deal with. Instead of nagging my residents on rules I need to change the way I say the conversation. I would want the same done to me. The chapter talks about “trying to figure out why they do what they do”.  

The second principle talks about giving honest and sincere appreciation for people. Sigmund Freud talked about one of the two things all people want is the desire to be great. I think I have always thought I was going to use my strengths to make my contribution to this world. I do have a desire to do my best. I think I really want to emulate more of what Charles Schwab did. He said, “I consider my ability to arouse enthusiasm among my people, the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement”. I have seen this in action. I remember when I first was doing my job I was working hard, and with my thinking, I need to make sure I am doing my best to contribute to my staff. I like giving appreciation because I know how I feel when I get it. I also liked the quote “If I like anything, I am hearty in my approbation and lavish in my praise”. I think that I have made my best interactions and friendships with people by using sincere appreciation. That is rich. Another quote that stuck with me was every man I meet is my superior in some way. In that, I learn of him.” I always had the problem of being intimidated when someone was way better at me at something. If I kept that mentality I would always have low self-esteem. I realize that every person I meet will be better at me at something. I need to take that mindset into a positive one. I can learn from each person and become a better person because of it.  

The last principle is to arouse in the other person an eager want. It says that “he who can do this has the whole world with him”.  If you can convince someone that what you want is what they want they will do it. It combines self-interest with group collaboration. Henry Ford said, “if there is one secret of success it lies in the ability to get the other person’s point of view and see things from that person’s view”. We have to be aware of not only ourselves. We make connections when we have sympathy, and those connections become powerful. 

 Part Two – 6 Ways to Make People Like You 

The first principle is to become genuinely interested in people. I think at the beginning of high school I started to have my own revelations. It was when I was in class, and I was lost in my thoughts. The thoughts I had were all over the place, and probably thoughts that I think people would never know about me. I found it fascinating because every single person in my class was probably the same. Even the closest person you have will not know everything about you. I really then started to genuinely become interested in people. Howard Thurston said he had two things; he had the ability to put his personality through his footlights and had a genuine interest in people. He was able to become successful because of it. When people feel like someone is interested in them they will end up being interested in the person asking. The second principle is to smile. There is the Chinese saying “do not open up a shop without a smile”. For the most part, small businesses are advertised through referrals and word-of-mouth. You remember how you feel when you experienced something and may not remember what was exactly said. I remember when someone was mad or happy. If you want someone to associate your shop with positive thoughts you should smile. The third principle is to remember that a person’s name is the sweetest and most important sound in any language. It is important to remember names and make people feel important. I liked the quote “to recall a voter’s name is statesmanship. To forget is an oblivion”. This was interesting because this was a politician. I want to campaign for myself one day and starting with this now will help me gain trust for future voters. The fourth principle is to be a good listener. It is important to encourage others to talk about themselves. I do this a lot as an RA. People feel most comfortable talking about themselves because that is what they know best. My residents then feel comfortable telling me things in case something happens. I do really believe this principle works. Especially at UMW, we are all about making those personal connections, and that means taking time to get to know one another. That means listening to other people’s lives to feel like they are accepted in the community. The fifth principle is to talk in terms of other person’s interests. I know we are all in different groups, and I have noticed I do change how I interact with each group. I do not think I do it on purpose to be different, but I feel that speaking in what people are comfortable with makes the interactions the best it can be. The fifth principle says to talk in terms of the other personal interests. I also agree with talking to people that make them feel like equals. The last principle is to “make the other person feel important”. They said they can do this by “talking to people about themselves and they will listen for hours”. I have seen this happen on many occasions. I think it is when people are willing to put in the work to listen for all those hours. I think that it is needed time to connect, so I have that mindset for the most part of the conversation.  

Part Three – How to Win People to Your Way of Thinking 

The first principle is the best way to get the best of an argument to avoid it. Buddha said, “Hatred is never ended by hatred but by love”. That is what should work in theory, but it is hard for human nature. The step to distrust your first instructive impression is a really hard thing to do. It really plays with pride and self-awareness. The other step that is really interesting is to “thank your opponent sincerely for the interest”. That may sometimes come off as passive aggressive, but it would start a better conversation in the future. The quote “I may be wrong. Let’s examine the facts”. I realize that I say that I have been saying that when I have to deal with conflict. I usually say this when I have to confront someone. The second principle is to show respect for another person’s opinion. I usually think about roommate conflicts and political conversations when I think of respecting the other person’s opinion. General Lee made positive comments about a fellow officer, and the officer did not like General Lee at all. General responded to that by saying ” but the president asked my opinion of him; he did not ask his opinion of me”. I think this really encompassed the of being the bigger person. There are many perspectives of how you are perceived, but you can only control one of them. The third principle is saying that “if you wrong admit it quickly and empathetically”. The quote says “by fighting you never get enough, but by yielding you get more than you expected”. I think in order for those times when you would like people to conclude that they made a mistake I have to do the same when it happens to me. The fourth principle was to begin in a friendly way. The quote says “a door of honey catches more flies than a gallon of gall”. Overall, being nice will always better the situation. The fifth principle is to get the person saying a “yes yes”, which is the Socratic method. This seems like a manipulative measure, but it also gets things done. The eleventh principle is to dramatize your ideas, and I do not think I use it that much. I do think I do that when I tell stories, in order for people to connect. The last principle is to throw down a challenge. I never saw life as that, but I think it will help! 

The “HOW”

Have you experienced this concept at work and how did it impact you?

When thinking about the “how” I thought about my job in residence life at UMW. This past semester I became a Senior Resident Assistant, so I had more responsibility than I did before. I was new at being in charge of a group of RAs and hundreds of residents. I think these simple tips are really good at learning to be a leader one bit at a time. I now see how the things I did unintentionally helped me be seen as a leader to my co-workers.

What I like to really do is give that honest and sincere appreciation to the people I work with and work for. I remember how it impacted me when someone went out of their way to show me some appreciation. I also will never forget when I was underestimated or felt left out. As a Senior Resident Assistant, I needed everyone to feel welcome and trusted. That starts with making people feel like the work they are doing is contributing. I have been making an effort to tell each of my team members that the tasks that they do really help. It only elevates the team. There was one time where I talked to a team member who was really stressed, and not working as usual. I gave her sincere appreciation for telling her it is good she is passionate and invested in our group project. She wants to have good results, and I told her that she has the support of our staff. We all just have different ways of doing it. I wanted to let her know that she was not being attacked and that she was greatly appreciated being on our staff. I think this is done with positive reinforcement. Another thing Carnegie says to do says to talk in terms of the other’s personal interests. I did this with a fellow group member, whom I realized worked in the same field as I do. We did not really know each other, but like what happens on this campus we had seen each other before. I started to talk to him about our project, but I felt like we were not on the same page. I started to bring up we were both working jobs that have commons denominator, and we bonded through that. That led us to work better with each other because we were more comfortable. We even used the experiences we had in our jobs to work on our school project. It naturally helped to talk in terms of the other’s personal interests. One thing that I need to do better on is remembering and saying the names of who I am talking to out loud. I have noticed that I pay attention more when people say my name out loud when they talk to me. I have residents on my floor that I try to say hi “insert name here”, instead of just saying hi. It makes the biggest difference for a such a small and subtle action. It makes people feel that they are differentiated from everyone else. It said in Carnegie that it is sweetest and most important word to someone.

I have noticed that I have used some of the principles, but there are also some principles I can actively use to help me be a better leader!

The “WHY”

Why did we read this book?

This book was assigned to not only how to be a successful person in a professional sense, but to also give the tips on how to be an all-around good human being. I think the point of getting a liberal education is to see the world beyond what needs to be taught in a classroom. There is a reason why some people come out on top. The business environment is seen as a dog-eat-dog world, but the people who can connect with other people is the obvious strategy for being successful. I think the book is trying to say if you put out the genuine feelings, then the same will be done to you. One of the course objectives for this class is to “increase your self-awareness and personal growth through self-administered surveys”, and this book really was a big survey of how I am as a person.

I thought this book was going to give me tips on body language or specific things to say to manipulate people into liking you, but it really was genuine stuff. It really emphasized doing the things that other people want. The quote “talking to people about themselves and they will listen for hours”. Once we get people comfortable with us, then that allows us endless amounts of opportunities with that person. I would think that I would not want to work with someone, who did not have the same respect that I do for them.  A consistent message I saw was to show appreciation for others. This is again everyone wants at one point. If we treat people the way we want to be treated, then we will also be treated in the long run the same way. I think appreciating people always elevates the situation

I think the biggest lesson I got was to make sure was to be knowledgeable about who I am. We judge and bring other people down because we are not in a good place. I think we have self-hatred, and that allows us to have an excuse to be bad towards other people. At the end of the day, we not only hurt the other person, but we hurt ourselves. I had to do a lot of self-thinking that was not always so pleasant. We always think that we are the victim, but sometimes we end up doing bad things that make other people feel bad. It is a vicious cycle if we do not act upon it. We have to take action on ourselves to make the situation the best it can be. That being said it also means saying that we are wrong, and owning up to it. That is really hard to do. Successful leaders are not the ones who think of good ideas, but the people who know how to deal with different kinds of people. This allows all people involved to stay motivated, and thus it elevates the company. Overall, the skills and knowledge I learn from the book are things I can carry into any part of my life. Life is more than just business, so we might as well make it a caring and nice environment. We just have to be good people, and the business and success will come with it.

Overall, I think that this book has a great way of describing things that everyone knows as general rules of being a good human being. I think that taking these small principles will really make adaptable and viable changes in our lives. It is one thing to be nice to people, but once we see that it benefits everyone involved it seems like the only way to go! We will be able to frame the world in ways we did not know that really affected us.  We would be able to be more of a group-oriented society compared to our individualistic society in the Western world. It would change the way the business world works. It would change the way we treat each other. It would indeed make the world better.

Talk to you all soon. Good luck this week!


Final Group Vlog

Hello everyone,

We are here at the last week of classes! I think this video represents how we are doing this part of the semester. Here are some things we need to preface before you watch it.

We did our regular thing of going on canvas to create a conference, and usually, there is just a lag of getting a good internet connection. This time it happened when we were filming! I use screenscastify on google chrome. When we were filming it was starting to lag, but from my side, I could everything clearly. On the other end apparently, we were sounding like robots and transformers. This was late at night on Wednesday because we could not find another time to do this. This week really has been unexpecting, so we are proud we have been able to meet.  For one, the quality of the video is not as good as our other ones. We just made do with what happened. We decided to film to individual videos to put in the parts that were not working in the video. Maggie and Alexis were able to talk about the other parts of the discussion. There is a mixture of individual and webcam videos in this final group vlog. We apologize for the difficulty in listening and watching this video, and we hope to prevent this for the final video! Our group is glad to have this finished!



Week Fifteen (Chapters 13 and 14)

Chapter 13 – Communication and Information Technology

This chapter talks about the different types of communication. Vertical communication is the flow of information both downward and upward through the organizational chain of command. The horizontal communication is the flow of information between colleagues and peers.

Self-Assessment 13-1

This assessment has to do with listening skills.

Some of the highlights I had from this are these statements:

  • I like to listen to people talk. I encourage others to talk by showing interest, smiling, nodding, and so forth.
  • When people interrupt me when I’m doing something, I put what I was doing out of my mind and give them my complete attention.
  • When I think there is something missing from or contradictory in what someone says, I ask direct questions to get the person to explain the idea more fully.
  • When listening to other people, I try to put myself in their positions and see things from their perspective.

From these statements, I realized a few things. I realized I am more of a listener than a talker. I think people that are close to me feel comfortable telling me things. I would want to feel like someone was listening, so I hope to do the same for other people. For the people interrupting me, I would feel a little offended, but I usually do not want to cause tension. I just end up listening to them, but I remember that they interrupted me. I do not necessarily like confrontation, so sometimes I do not like asking direct questions to get the person to explain more fully. I then talked to my friends about what happened later. As I have gotten older I have gotten more confident in asking those direct questions, and I will still need to work on it. I do like learning about new perspectives, so I do find a strength in me to put myself in their positions. I do think I need to make sure I am talking to more perspectives, so I can learn more.

Why read this chapter?

I think we read this chapter because we need to know what kinds of communication should be used for different people. I know that I have to talk to my boss a different way with how I talk to my staff. It is important to not degrade anyone, and it is important to not be ingenuine with both relationships. These different types of communication help me see how I should communicate, and with who I should communicate with. I will then be able to have productive and efficient communication.

How do we use this article?

There are different types of oral communication. One of them is a face-to-face conversation, which is important for delegating tasks. Another form of communication is meetings are common today. Another use is the presentations. I am proud of the slides I create because I put the right amount of words and pictures. Another form of communication is telephone conversations. This is more effective than the email/text form of communication. The last set of communication is the voicemail. It is appropriate for sending short messages containing information that need not be in written form.

The three messaging-receiving process includes listening, analyzing, and checking understanding. We can listen to someone else by paying attention and letting the person know you have their undivided attention. For analyzing we need to make sure to do the thinking and waiting to evaluate until after listening. Lastly, as for checking understanding we can do it by paraphrasing and be watching nonverbal behavior.

Chapter 14 – Managing Control systems, Finances, and People

Skill Builder 14-2 Coaching

The skill builder in this chapter talks about how we talk to fellow employees with current performance and desired performance. There are three situations to roleplay about. As the manager, it says to feel that they were in the employee’s shoes. There would be conversations about current and desired behavior. What comes after that is the feedback.

For the first situation, I would approach it in a  non-aggressive way. I would talk about how the employee will be able to be efficient everyone needs to their part. It is protocol to only have one file on your desk, but having five will compromise the flow of the system. In order for us to do our work earlier, we need to make sure it gets done with what the bosses want. That way we all can finish.

For the second situation, I could see this happening. It is hard to when an employee is talking to people that come into the store because they can use customer experience as their excuse. I will say that just like the employee wouldn’t want to see another employee doing what could be perceived as not cleaning the table, then the employee should not do that as well.

The third situation is about the employee not putting a mat on the car, so it is important that we acknowledge that they have done great work. It is just important that they are able to show their great work, and not have it not seen if something as little as a mat not being on the floor. This is not worth seeing the great work they have done. I would also encourage that someone can help her check off all the things that they will need to do.

read this chapter?

I think we read this chapter because I needed to know the different methods to manage myself. I think I need to work on my self-control, and keeping myself accountable. It is hard to do, but I need to work on it on a professional and personal level. It is important to know when we need to measure our performance, and it is important to accommodate what we are measuring. That way we can really maximize performance. There can be things from budgets to audits, to meetings and reports.

How do we use this chapter?

One process that can be used is the control systems process. The first step is to set objectives and standards.This can be seen through the quantity and quality of the standards. The second step is the measure performance. The third step is to compare performance to standards. This means to determine if control is necessary, and how with what type. The last step is to correct and reinforce. This means to change something when it needs to be fixed, and change it in an efficient amount of time.

Another source of using this chapter is through the coaching model. The first step is the describe current performance. There is always a better way of saying things. An example is that it is one thing to say “you are picking the box wrong” and to say “there is maybe a more efficient way to pick up the box from the floor”. The second step is to describe the desired performance. The third step is the get a commitment to the change. The last step is to follow up. This is to make sure that the action will continue on. That is when things will be efficient.

Week Fourteen (Week 12)

Chapter 12 Leading with Influence

Here are the main things I learned in this chapter. The first thing was about leadership and trust. It is important to influence employees to work. CEO Warren Buffet was important to be trusted, and with the chief executive officer and board of directors, there is the decision to fire them if needed.

There are four major classifications of leadership theories.

  1. Trait Theory – attempts a list of distinctive characteristics that account for leadership effectiveness.
  2. Situation Leadership Theory – theories that attempt to determine appropriate leadership styles for particular situations.
  3. Contemporary Leadership Theories – attempts to determine how effective leaders interact with, inspire, and support followers
  4. Behavioral Leadership Theory – attempt to determine distinctive styles used by effective leaders.
    1. Two – dimensional leadership styles –
      1. Structuring – the extent to which leader take d charge to plan, organize, leader and control as the employee performs the task.
      2. Considerations – the extent to which the leader communicates to develop trust, friendship, support, and respect. This focuses on developing relationships with employees.

I think that I see considerations is more of my style than structuring. I do think I need to work on structuring, so I need to work on that.

One type of leader that I thought of are visionary leaders. Visionary leaders create an image or an organization in the future that provides directions for setting goals and developing strategic plans.I think I really need to work on this one. I like to figure out what my vision is by myself, but it is hard for me to communicate with others on what my vision is.

Case: Apple’s Leadership Transition From Steve Jobs to Tim Cook

Jobs had a notorious micromanaging of his employees and his aggressive and demanding personality Some called him temperamental, aggressive, tough, intimidating, and very demanding. Cook is a quieter leader, seems to be more thoughtful and data-driven in his decision.

I would consider both Steve Jobs and Tim Cook as leaders. They both were able to delegate tasks to their employees, and they both were able to influence what they wanted their employees to do. Jobs was a really strict leader, but people still respected him. Cook was friendlier, and so he got respect for that fact. Cook used relationship- oriented and Jobs used task-oriented as their contingency leadership style. Jobs scared his employees, and Cook encouraged them. They both were able to innovate in different ways. I see myself more as wanting to work with Cook because I grow better with encouragement, rather than being scared.

Why read this chapter?

I am learning more about myself, and I think this quote was really eye-opening.

Your job as a leader is to have a compelling vision, develop a strategy for achieving that vision, and see that everyone is working together to implement the plan.

This was really insightful to learn about how I should see myself as a leader. A leader is not just to dictate people, but leaders are also there to help the overall environment of the company. It is hard to do, so I hope I can practice more on how it works. I also think it is important to be a team player.

How do we use this chapter?

It is also important to take more assessments to see how you are as a leader. This will better help your staff know how you are, and it is good to know your strengths and weaknesses. Professor Russ Ackoff says visionary leaders try to prevent threats, no merely prepare for them, and to create opportunities not merely exploit them. I hope to be a transformational leader, who is someone to bring about continuous learning, innovation, and change. They make their followers feel like a vital part of the firm. I know how it feels to feel left out, so I think I will try to make sure everyone is included in the conversation. It is important to create genuine relationships with the people you work with in order to create a good level of respect.

Week Thirteen (Chapters 10 and 11)

Chapter 10 – Organizational Behavior: Power, Politics, Conflict, and Stress

This chapter is talking about how we think that affect our actions to succeed. It first talks about Organizational behavior, which is the study of actions that affect performance in the workplace. It is pretty evident that things that I do to myself affect the way I perform. I am not a competitive person, but the worst person that stops me from succeeding is myself. The chapter talks about self-esteem, which is an overall view of yourself. The chapter recommends focussing on your own abilities and skills and your success. Something that really hit me was the quote “forget your failures; we all have them”. I am really bad at forgetting about failures, that sometimes I forget the successes. I can change that by making room for more memories for success.

Leyla Seka said she “had to overcome her self-doubt to advance to a vice president (VP) position at a software provider Salesforce”. Lou Holtz says “Happiness is nothing more than a poor memory of the bad things that happen to us”. There are things I can control in order to do the best I can. I cannot pity myself. I have to just do things to do them, instead of thinking of what could go wrong.

Another important part of the chapter talked about personality. I did not realize my basic personality is developed by age 5. The chapter said that personality influences the types of careers we choose, such as being people oriented or task oriented. I feel like I am an internalizer, and have an average risk-taking propensity, The Big Five Personality Dimensions.

It talked about our perceptions of the things around us, and we have to keep that in mind when we are in the business world. We perceive ourselves one way, but we also hope a certain perception of ourselves is seen by others. Power is the ability to influences others’ behavior. It is important to network and builds coalitions with other people.

Chapter 10-Case: OB at College

Jefferson was going to appeal to the dean, VP, and president if Perry chooses to make a department policy that would not allow her to use her graduate assistants to test exams. Everyone is valid in their opinion, and this is a contrast of viewpoints. This is coercive power in the fact that aggressive language is being used. I think Jefferson is using her openness to experience. She sees that other professors in the country use their graduate assistants grade exams, so she does not see the problem. I do not know necessarily what I would do as Perry because there are multiple ways to make it as less conflict as possible. There are many wrong ways to do it, but I think Perry is meaning well. I think Iw ould draft a policy directly stating that graduate assistant cannot be used to grade objective exams because it would be a better even field for both professors and graduate assistants. I think that it would allow the graduate assistants to not be taken advantage of, and it would make sure that all professors so do the same amount of work.

Chap 10 Self Assessment 10-1 (IN TEXT) – Personality Profile 

  1. 5
  2. 7
  3. 5
  4. 6
  5. 4
  6. 7
  7. 3
  8. 3
  9. 5
  10. 5
  11. 5
  12. 6
  13. 4
  14. 6
  15. 3
  16. 4
  17. 7
  18. 7
  19. 5
  20. 4
  21. 4
  22. 4
  23. 4
  24. 5
  25. 6

Extroversion = 5, 7, 5, 4, 4 = 25
Agreeableness = 7, 3, 6, 7, 4  = 27
Adjustment = 5, 3, 4, 7, 4, = 23
Conscientiousness = 6, 5, 6, 5, 5 = 27
Openness to Experience = 4, 5, 3, 4, 6 = 22

Why did we read this chapter?

We read this chapter because it is another way to get to know ourselves. Our personality is a big factor in choosing what we want to do with our lives, and we can have a mix of things that make up our personality. I learned I am more evenly split between the personality types than I thought. I also realized that situations are not going to be so black-and-white. For the OB case, Perry had to make the hard decision in making an employee upset by choosing to do something that he thought would better the whole group. We need to learn how we are as people to see how we would react to those situations.

How do we do this?

One way to help with being confident in how we are is through self-talk. Self-talk means to be aware of your thoughts, stop and change to positive optimistic thoughts. The idea of visualizing your success is also commonly used along with self-talk. This is a great way to make sure that you tell yourself things will be okay. It said to not use “I” statements, so it seems more objective. I will try that.

One other thing I appreciated was seeing section on stress management. Once we find out more things about ourselves we can better know how to accommodate to how we act. Suggestions for stress management are time management, relaxation, sleep (7 hours apparently), nutrition, positive thinking, and exercise. In order to be the best we can be we have to maintain our stress, and we can overcome it with these tactics.

Chapter 11 – Motivating for High Performance

Skill Builder 11-1: Giving Praise

Imagine yourself in a management position, and write out the praise you would give to an employee for doing what you did.

Step 1. Tell the employee exactly what was done.

  • Congratulations! You have been able to successfully give a presentation to the CEO of our company. She was thoroughly impressed.

Step 2. Tell the employee why the behavior is important.

  • You were able to answer her questions, and you were confident about it. This is important because it shows that we have a stronghold in the marketing department and that she will now be able to trust us

Step 3. Stop for a moment of silence. (Count to 5 silently).

Step 4. Encourage repeat performance.

  • Thank you for all that you do. I see your hard work, and I want you to know that you are seen and appreciated.

Apply It. What did I learn from this experience? How will I use this knowledge in the future?

I think that I would want to get good feedback, so I need to do the same for others. Sometimes we get so wrapped in what we want to hear we do not take into account what others want to hear. I need to do better in making sure people feel they are appreciated. It is important to make that clear. I can make better decisions about what to do in the future.

Skill Builder 11-2: Self-Motivation

Review the two Self-Assessment exercises.

11-1 Self Assessment

I found out that motivating factors influence me more than maintenance factors.

11-2 Self Assessment

I found out that I have a combination of achievement and power as my dominant needs.

Why did we read this chapter?

When I think of the why of this chapter I think of what works for our group. We motivate each other with things like positive reinforcement and knowing how each other works. We all want motivation, but we see it in different ways. It is important to know what motivates you, but it is important to know what motivates others. IT is good to know to see what the needs of employees are, but it is also to know what the process of how people got those motivations are. This chapter helped differentiate the motivations for me to do better as well.

How do we do this?

We take these assessments to learn about what motivates us. It also lets us know what possibly motivates other people, which will help us when we need to be in charge of a team. It will give us the information to know how to effectively. Lou Holtz says there are three keys to success, attitude, positive self-esteem, and setting a higher goal. Setting a high enough goal motivates employees to push harder. Motivation is linked to group dynamics, so it will help us motivating a whole team to do what we need to do. We do that for our group in the fact that we get the stuff done that we need to, and we motivate each other to get it done! It really helps!

Week Twelve (Chapter 8 and 9)

Chapter 8 – Organizing Teamwork 

This chapter we learned about working as a team. The chapter distinguished the difference between a “group” and a “team”. A group is two or more members, with a clear leader, who performs independent jobs with individual accountability, evaluation, and rewards. A team is a  small number of members, with shared leadership who perform interdependent jobs with individual and group accountability, evaluation, and rewards. This is interesting because I am in groups with both this semester. There are designated roles in some of my groups, and for two of them, the work is just equally divided. I am not entirely sure which is better, but I do think it is important to find what is the best for the situation given. I thought the mention “Group managers are called directive leaders, and team leaders are empowering leaders” was true. I never thought of it that way, but I see what it means. Groups are meant to really get things done, and team members are more for the long haul. That means that teams need to be involved more emotionally. At least that is how I feel in some of my groups haha.

8-2 Skill Builder: Management Styles in Group Situations
Objective – To determine appropriate leadership styles in group situations.

Assess Your Preferred Team Management Style

  1. B (S)
  2. C (S)
  3. D.(S)
  4. D (S)
  5. D (S)
  6. C (S)
  7. D (S)
  8. C (S)
  9. D (S)
  10. D (S) 0 Sue hurting the member, bring sue to your office and discipline her.
  11. D (S)
  12. A(S)

Autocratic= 10 = One point
Cumulative= 3, 4, 7, 8, 11, 12 – Six points
Participate=1, 2, 5, 6, 9 = Five points
Empowerment= 0 points

I realized that my styles are really between cumulative and participate. I see myself in these roles, and I feel like I need to diversify myself in the other two styles. This will help in my communication with other team members. It is important to know that we have to adjust to the different dynamics in the different groups I am in.

Why did we read this chapter?

We read this chapter because we not only have to know how we are as individuals to be productive in a group, but we also need to know what the dynamic is in whole for a group to be motivated. There are differences between what a team is and what a group is. Job roles are shared expectations of how group members will fulfill the requirements of their position- what you do to get the job done. Group roles are the roles used through group process, which is how you interact as you work. There are different components to being in a group or team, so it is important to acknowledge that first before the work comes in.

It is also important to know what qualities are part of a good team. It says in the chapter that group cohesiveness is the extent to which members stick together. It is important to make sure everyone is on the same page, and that people are able to adapt to changes that happen within the group. Groups with the highest levels of productivity were highly cohesive and accepted management’s level of productivity. I did not really think of a concrete way of that idea for a group, but now I am glad I have a word for it! A team or group is meant to be multiple people that are cohesive enough to work as one. It is hard to do, but when it works it is great!

How do we use this chapter?

This chapter gave a few tips on how we can use this information. CEO Jeff Bezos uses the two-pizza rule” to guide team size. If it takes more than to pizzas to feed the team, it’s too big. so having five to nine members generally provides the best relationships and performance. Most of my groups is this number of people, except a group where there are eight people. It for sure is harder to coordinate things, but we will make it work. A team should really have enough where personal connections can be made. This is perfect for 4-6 members have 6-15 connections, and the most of us are good at staying in contact with five or six others. I do think this is true, and I have made sure to make sure to have a personal contact with at least one or two people in the group. That way it is harder to feel unattached, and there is a sense of accountability by doing that also.

I also learned how I can do better with how I am as a team member. I consider myself to be the silent type. I will try to participate more often. Come to meetings prepared, knowing what you want to say, and bring notes. A suggestion is to know when to stand up for your views and be assertive, trust yourself, and take risks because you and your ideas are as good as or better than others. I will take all these into account.

Chapter 9 – Human Resources Management

  • Appendix – career – a sequence of related job positions, involving increasing responsibility and increased compensation and held over a lifetime.

9-1 Self Assessment – Career Development

I took this assessment, and it was really a reality check to what I have to really do soon. Here are a few that stood out to me.

I have analyzed help-wanted ads or job descriptions and determined the most important skills I will need to get the type of full-time job I want.

  • I really have not done this as a Junior, but I know this is really the time to be starting this now. I know I want to generally want to start with a local business, then gain my connections throughout different organizations to get into Politics. It does take awhile for me to run for office, so I need to think about what I want to do before that. I have not looked at specific jobs to look for after college, and I do feel that I am behind. I plan to live with my parents after college (it is a part of my culture to live with parents until really established), and so I should look for local jobs at my home. I need to start doing that.

I understand how my strengths and skills are transferable, or how they can be used on jobs I apply for, and I can give exmaples on a resume  and in an interview.

  • I think this is really prevalent to what UMW has to offer. This school is a liberal arts college, so the point of that is to gain the skills that can be used in any job we end up getting. We learn how to work with people, and how to critically think. This helps up innovate and think of new perspectives for a new company. I can think of keywords that all people would put on their resumes, but if I do word it the right way I can really showcase the experiences I have has here at UMW.

I have a resume that is cutomized to each part-time job, summer job, or internship I apply for rather than one generic resume.

  • I do not have this. I have one resume that I use for all the jobs that I have applied for. I make my cover letter to be customizable to the job that I apply for, but I do not change my resume. I think it is smart to put the things that employers will pay attention to, as opposed to putting everything you have done. It seems during an interview it is about first impressions and glancing at the resume real quick. It should not be hard for the employer to find the clear experience and objectives about yourself. I need to work on that.

Work Application A-1

I did not realize that there was a difference between career planning and career development. Career planning is the process of setting career objectives and determining how to accomplish them. This is the “why” we do what we do. It is not like career development where it is the “how” of what we do. Here are the steps:

  • Step 1. Self-assessment – What I did in college experience is try into classes for different subjects I was interested in, and  I declared my majors by the end of my sophomore year. I am privileged to be able to do all four years of college, so I was able to try it. I knew I wanted to either create my own business and then ultimately. I know I am more comfortable one-on-one and speaking in front of people. I also know I try to be open-minded and be a good listener. I have started to be really proud of my identity, and I do feel my place is to represent and serve others. I know people think politicians become corrupt, and they ask me why I want to be one. I realize that we still have to try.
  • Step 2. Career Preferences – This is what motivates me. What really hit me was that when I tell people that I want to be a politician they usually say “wow I did not expect you to want to be one?”. There is for sure a deeper implication to that. People that look and act like me are barely represented in government, so I want to help change that norm.
    • What industry do you want to work in: Government, Public Service
    • What size organization you want to work for: State government
    • What types of jobs you want in your career, which functional areas interest you: Government, Business (Human Relations, Management, Economics)
    • What State: Virginia
    • How much income you expect when you start your career: This is what I need to find out. Public office does not pay too much unless you are one of the top leaders in state government.
      • Virginia House of Delegates Yearly Salary: $17,640
  • Step 3. Career Objectives –
    • Short Range – Work in small businesses, do internships in Northern Virginia, Participates in campaigning
    • Long Range – Run for a local council, work my way up to State Delegate, and then Senator or Governor
  • Step 4. Plan
    • Connections- It is important to build those connections around my town, and then build my networking. Sadly, politicians have to think about image, and not entirely on their experience. I know I limit what I put on social media, but I do need to go into the community more to gain those connections.
  • Step 5. Control – I will solidify my options, and I will see what is the best way to make sure I get my goals done. I am not sure what is the best way to run for office, so I will have to know it is my own journey to find the way.

What are career development efforts that you making?

I am going to intern at the local political party office for both sides and see how both sides work. I am also going to work with a local business soon to learn the ins and outs of how that works.

Work Applications A-2 –  What specific ideas on getting a job do you plan to use? Identify the five steps in the networking process. 

I am planning on using is the “jobs while searching”. I think that is interesting. I have heard of some of my friends becoming substitute teachers, and I think I could do that as extra income.

Work Application A-3 Create your one-minute self-sell.

One minute self-sell is an opening statement used in networking that quickly summarizes your history and career plan and asks a question.

  • History – Hello my name is Alyssa Macaranas. I am a Junior at the University of Mary Washington double majoring in Business Administration and American Studies, and I will graduate in May 2019. I am working as a Senior Resident Assistant in Residence Life.
  • Questions – I am seeking to work with a small business, and I also want to work on a political campaign.
  • Plans – Are there any particular positions that you think I could thrive in with the skills I learned in my degrees?

Why did we read this chapter?

We read this chapter because it was another avenue for self- assessment. I am getting very close to being in the process of applying for jobs, and I realized I did not even know the difference between career planning and career development. I know I what kind of jobs I would be interested, but I need help to show employers the passion I would want for those jobs. It is hard to convey what you want in a job interview because it is more than just wanting the job. It is important to learn about the different things I need to take into account when applying for a job. I do need to get a clean-up up of my resume. I need to also personalize my documents for each job that I will apply for.

How do we use this chapter?

I used this chapter with help on my one-minute self-sell, my resume, and to really think of what my goals are. I can go to the career services to get started, and I need to start now with my career planning. I need to learn about my preferences when it comes to jobs, and what I want in the next five years. I think that actually facing what I want to do helped me face a reality that I was afraid to approach with no direction. I think going through the self-assessment has really helped me narrow what I want to do. I need to get customized resume, and I need to start looking at job ads. Here is to adulthood!

Week Eleven (Chapter 6 and 7)

Chapter 6

This chapter is how to deal with change and the emphasis on taking risks. Organizational change is alterations of existing work routines and strategies that affect the whole organization. Companies cannot live being stagnant and doing the same thing. This happens with many companies, especially with the emergence of technology. What is important is that companies and managers need to get with the times, and in order to be on top, they need to be innovative. The book says “innovations require risks, and successfully fast-growing companies are greater innovative risk-takers, as they take advantage opportunities”. It is scary to take risks, and reading this chapter effectively backed up the idea of the importance of creating change. If we do not take risks, then the business will be inhibited.

Types of Change

  • Strategy – corporate, business, and function strategies change over time.
  • Structure – How the organization was a whole and its departments and jobs change over time
  • Technology – How the firm transforms input into outputs can change
  • People – Employees can change their attitudes and behavior and develop skills that change their performance.

For the part of types of change, it was nice seeing it being broken down. Whenever we complain about something not being effective it is important to also think of what can actually change. Sometimes we blame a fellow employee or a boss. The change that would be needed could actually a structure issue or a strategy issue. An effective manager would be able to see which change would need to happen, and they would be proactive to fix the problem with the right solution.

Why do we do this?

A reason I think we are reading this goes along the lines of what CEO Rometty said.

CEO Ginni Rometty has three rule:

  1. Don’t protect the past.
  2. Never be defined by your product.
  3. Always transform yourself.

It is a mindset that we need to have in order to be successful in a business. We cannot be stuck with a strategy or a person that is creating great profit only for now. We need to be innovative and be ready for a change. Successful people like CEO Rometty sees change as a positive thing, and so we need to take those risks. Sometimes we need to leave what was so comfortable for us. I think it would be hard to not be defined by your product. We all want to be a part of something, so I think it is hard for a lot of teams to let go of what they worked so hard on. Sometimes we just need to keep on going and moving.

How do we do this?

Changes in culture part of an innovative culture

  • Encouragement of Risk Taking
  • Flexibility
  • Open Systems

A lot of these work applications in the chapter talk about how the person in power needs to emulate these changes. I think encouraging your members to risk take allows members to grow. There may be a timeline, but innovating means that it will not follow a schedule. That means that companies need to be flexible. These changes are able to create innovative change, and so it is important to create that environment. This might include flexible hours, self-directed projects, and open collaboration.

I thought it was really interesting also to see how success and startups were affected by race and, age and education diversity also exist. It really does indeed affect the way success is achieved. The book talked about how to overcome resistance to change. Some of the things listed are:

  • Develop a positive trust climate for change.
  • Plan.
  • Clearly, state why the change is needed and how it will affect employees.
  • Create a win-win situation.
  • involve employees
  • provide support and evaluations,
  • Create urgency.

These would be ways in which we would be able to take risks and create change. These seem like really straightforward solutions, but putting these into practice is harder than it seems. I need to work on these things in order to be an effective manager.

Chapter 7 – Organizing and Delegating Work 

This chapter talked about the different parts of management. I think this part of the book will help me in my job as a leader. For my job, I have bosses and people to delegate. There are different hierarchies of the organization, and so it was

One point I found really interesting was the difference between authority and power. People usually assume that those things are one in the same, but sometimes you can have one without the other. The quote in the book says “So you can be a manager without any real power, and you can have power without being a manager”. I have learned to work on both. Some people can have the position of a manager, but people do not end up following through with the work. Essentially a manager can walk the walk, but the manager could not walk the walk. I am always cautious that I am made aware of the actions that I take. I do make mistakes, but I need to own up to them in order to get the respect from others for them to follow my instruction. It really is about making a good relationship with your fellow team members in order to get both power and authority.

The book also talks about “in a position of authority and power, don’t assume you will get respect, as it is not automatic; you have to earn respect based on your behavior”. That really hit me. This means it takes a lot of time and effort in order to get authority and power. In order to be an effective manager I need to work to show I am a leader, but I can also be an effective equal team member. I also think this is just general in life. I will get respect when I build those connections, and then I can be seen as a person that people can understand and follow. I would want the same things from people I know, so I need to do the same.

There is also the difference between the authorities.

  • Line authority – the responsibility to make decisions and issue orders down the chain of command.
  • Staff authority – the responsibility to advise and assist other personnel.

Why did we read this?

I feel like I need to learn to do both. It is hard to find that balance of helping others make decisions, and then having to just make decisions. The people I work with are similar to my age, so I do not have more experience than them. I think for me personally I need to fake it until I make it in order to believe I can do both. I feel like I do more of the staff authority, and I need to be more confident in doing line authority.

How do we do this?

The last thing I thought was interesting was job enrichment. I think this is really important because we all need to keep a motivation in our job, so we are able to do it the best of our ability. Job enrichment is “a process of building motivators into the job itself to make it more interesting and challenging”. It is prevalent for the manager to keep the group motivated because we all know what happens when a team is not on the same page. Lack of motivation lags the efficiency and end goal, so managers need to allow members to grow. I realized when I am a team leader I end up doing a lot of the work because I do not want to give work to more than someone else because that could create animosity. I think a big motivator for people is to be able to do what they want to to do their part. As a leader, I would allow for more freedom, and allow the team members to grow. I also think when we feel like we are a part of something good we end up working harder too. It would enrich my job to see that my fellow team members are working their hardest.




*Late Week Eight and Nine (Chapter 5 Skill Builder 5-2, Personal SWOT)

Chapter 5 Reflection

Why did we read this?

The main ideas of the chapter were to learn how our traits now reflect the way we see ourselves. There are internal and external factors that affect the way we gain our strengths and weaknesses. I think it was interesting seeing it from a management point. I think the idea of multi-tasking was really interesting because a lot of us think that we can do it. But for the most part, a lot of us cannot, and that shows that sometimes the things we think are good for us can sometimes use improvement. It is a great self-reflection of seeing ourselves in a professional sense.

How do we do this?

We do this by thinking of traits that we find will be good for us. The chapter talks about time management and organizing, and that is important to have. We need to plan ahead, and doing things like SWOT analysis to see what we can change. It is important to focus on the things that will make you a better person, instead of just doing goals to check them off. It is a hard journey to learn about the reality of yourself, but it is needed.

Skill Builder 5-2: The Strategic Planning Process at Your College

Step 1. UMW Mission Statement –  Developing the Mission

  • What it the mission statement of your university/college or school/department?
    • The mission of Mary Washington is to provide a high-quality liberal arts education while creating students who are active in citizenship, have honesty and integrity, and accept diversity. UMW strongly promotes the relationships made between students and faculty and undergraduate research.
  • Is the mission statement easy to remember?
    • The mission statement might change a bit for next year because I know they are modifying if, but overall it is a clear message of what UMW wants. There are not really specifics on how t achieve those things like “diversity” and “citizenship”. It has all the keywords for a good mission statement. It does seem a bit random in the order of what they want in the mission statement, but it includes what is needed.
  • How would you improve the mission statement?
    • I would make it longer. It is one thing to say they want things like “accepting diversity” and wanting honesty. There have been many controversies that have happened on campus that it is hard to see the idea of inclusion being fully implemented. They do want to create a well-rounded student and not just a college graduate. The problem is that a lot of people on campus are able to live in ignorance of the things that minorities have to deal with here. Especially with the issues of white supremacy on campus, it is really scary for some of us. Also, the administration has not been fully open with us until recently. I do believe the president has a lot to deal with, so I hope more administration step forward. Overall, I think the idea of a liberal arts education is good, but that means having an open-minded perspective which is not always obvious on campus.

Step 2. Analyzing the Environment

*Conduct a five-force competitive analysis for myself and UMW

  1. Rivalry among competing sellers in the industry – The main competitors of UMW would have to be the other community colleges and colleges in Virginia. We are not as big as other schools like UVA and Virginia Tech. For the most part, UMW is not known by everyone in Virginia, so the name recognition is not the best. But the quality of the education is better than the number of people at the school. For me, it makes it more competitive because there are other liberal arts colleges in Virginia. So it does take more to be differentiated from other possible candidates for a job I want to apply for. There is high competition, but UMW has been a good rival to get a good education at a good price.
  2. A threat of substitute products and services – This includes all the other small liberal arts education colleges, as well as the big schools with more resources. UMW does have a unique image, so the threat is average. UMW is able to distinguish itself, but there are other models of colleges. For me, there are people who have more experience than me. There are people with more experience and more knowledge than me at this school.
  3. Potential New Entrants – This includes other programs showing up at other schools or community colleges for business schools. There is also the entrant of online schools because of technology becoming such an integral part of our lives. For me, other students who go to trade schools or online schools could be a threat to me getting a job.
  4. Power of Suppliers – The suppliers of organizations that supply money for the school (like Alumni Association) dictates how many people can be accepted and how many places they can change on campus. It also can dictate what departments are seen as more important. UMW is trying to get more loans to fix the facilities on campus, and they doing it with the Fredericksburg government and Alumni Association. Tuitions have been increased each year, and so the power of suppliers is pretty high. For me, what UMW does affects me as a student. It is very limiting on the choices I make as far as prices go.
  5. Power of Buyers – I think the people paying for school do not have much of power at any school really. The tuition keeps increasing, and there will be a big number of people applying to this college. I do think that there is a power in buying the housing and meal plans, but besides that everything seems pretty fixed. People want to get a college education, so people just have to do it.

Personal SWOT


  • Passionate – I like to find passion in the things that I do. I put my heart and soul into the things I want to do.
  • Great Listener – I am attentive to others, and I make sure that the feelings are mutual. I make sure other people feel validated, and I can sense when someone just wants to be listened to.
  • Open-minded – I feel I have put myself out of my comfort zone to hear about the different perspectives of people around me. I think diversity is such an important part of society, so I feel it is a responsibility to learn more about the world around me.

Reflection: Overall, I think I have the strengths to try to be a good person. I feel like these skills are not necessarily something that can be measured, but it is important to be a balanced person. I know in the business world I need to have a confident persona, but I also need to show the teamwork skills needed to be in a company. I think these skills are what I would want from fellow employees, so I need to give off the same skills.


  • Indecisive – I am not a quick thinker. Sometimes I think about what the other person would react too much, that I end up not being able to make a decision for me. I end up just being indecisive about simple choices.
  • Non-confrontational – For my RA job I usually mediate conflicts from a third party perspective. As far as a conflict that includes me I am not good at approaching. I always end of thinking of the other person, instead of thinking about myself. I try to soften the blow of what I am trying to say, and that could be a perception that I am weak.
  • Consistency – When I get really passionate about something I put all my

Reflection: I feel like I need more hard skills to learn like negotiating and conflict mediation. As women, we have to try to balance being a great strong women boss, but we also have to act modestly and not look arrogant when we are doing it. It is hard for me to take compliments, and I consistently say sorry all the time. My kindness may come off as a weakness. I need to learn more about my worth, and soon be able to


  • Identity – I feel due to being children of immigrants and being a woman of color I do have a unique perspective that I can bring to the business world. I eventually want to run for office, so I feel I can be a voice for the voiceless. I have the opportunity to pursue that.
  • Pursuing a College Education – It is really important to get a college degree in order to usually get a good paying job. I am able to even have the opportunity to go to a college and get an education. I am put in a fortunate situation to be able to be in America to pursue what I want to do. This allows me to get a comfortable job and a better chance at a job.
  • Meeting New People and Perspectives – I want to get into politics eventually, and I am able to meet all kinds of people at UMW. I think it is important to learn how to work and talk with different people because that will help me in the future. Also, people can possibly be constituents if I run!

Reflection: College is not only a time to pursue an education, but it also allows me to make new connections with different kinds of people. It helps with people skills and working together with people in teams. I do think it is important to make sure you are aware of the opportunities that are there when being in college. I also get to just experience what college is like, which is a privilege in it of itself. I need to make sure I remember that because soon I will be graduating.


  • Lack of Connections – I do not have outside connections for jobs in business because I am a second generation American. Other people in the business school here have those connections.
  • Intimidation – I do get easily intimidated, and in the business world you need to hold your ground. I do see it as a threat, especially when I try to go into the workforce. I am very easy to not feel qualified, so I need to hold my ground.
  • Competition – The competition nowadays is so tight. I think it will be very difficult to find a job off the bat. I need to work on my qualifications, so I need to practice competing against people.

Reflection: I realized a lot of students who are in the business school have personal and internship connections that they have a backup plan if things do not work out. I am a second generation American in my family, and so I do not have those resources. I do not necessarily have those family connections to get a job in a company. I also want to be politician one day, and I do think my identities are an obstacle for me. In my Women and Politics class, I have learned that women of color are represented in 7% of government officials. I do feel that I have to prove myself to a different degree than some of my classmates. I feel intimidated, so I need to be more confident in what I know. I need to be able to picture myself as a leader because I can do it.

Why did we do this Personal SWOT?

We did this activity for self-reflection on how we see ourselves in a professional sense. These are things we need to think about when we interview. It is important to list them out and to find the right wording of our answers. I also feel that at different times of our lives our strengths and weaknesses will change. That is why it is important to self-reflect. It is good to know what we need to work on, so we can improve how we are. We are always changing, so we need to change for the better.

How do we do this?

We need to make lists like this every once in awhile. so we can create goals. We can also see our progress of how we improved in the different areas of ourselves. SWOT analysis creates a pather that will be tailored for us.

*Determine the competitive advantage of your university/ college or school/ department.

The competitive advantage of our school is that we are a liberal arts education that is good for the price of college compared to other schools. I think it is important to note that UMW wants to show a well-rounded person with skills that can be used in all professions. The school also has a very quirky personality in the fact that it has a different vibe than other schools, and that is what the college thrives off.

The competitive advantage for me is that I am able to see the world in my own way because of my identities, and that allows me to be open to all opportunities. I think I have tried to be open-minded, and so I can figure out different situations with different people. I am able to differentiate myself because of the help of UMW giving a liberal arts education.

Step 3. Setting Objectives

What some goals and objectives of your university/college or school/department?

  • UMW goals: I think these are important, and this serves as a good basis on what the environment should be for the campus. It also seems good to be a basis for how the individual student should be to represent UMW well.
    • Integrity – The importance of personal integrity is reinforced by our honor code.
    • Dignity and respect for all individuals, always
    • Diversity in our community
    • Intellectual inquiry in the pursuit of truth
    • Responsibility and leadership to help create the environment we strive to achieve.
  • Myself goals:
    • Diversity – I do believe in learning more about people, and also learning more about what kind of jobs are out there. I might even want to venture out and do my own business.
    • Finish a Project all the way through – I need to have the goal of finishing what I started. I like thinking of ideas, but I am not good at managing finishing things until the last minute. I need to be hard-working throughout the whole project.
    • Personal Integrity – Something that I value is trying to do the right thing when it needs to be done. I like to have good things done to me, so I need to put that same energy into my environment. I think it is important to uphold the values I have.

Step 4. Developing Strategies

Identify your university/ college’s or school/department’s grand, adaptive, and competitive strategies.

  • For UMW:
    • Through a professionally-engaged faculty, we support ongoing research appropriate to the development of student abilities and faculty interests. We especially champion the participation of undergraduates in research.
    • Our size, enthusiastic and dedicated faculty, and historical commitment to fine teaching foster a culture where both undergraduate and graduate students benefit from genuine relationships with their faculty and multiple opportunities for active learning.
    • We fulfill our mission by fostering students’ intellectual and creative independence, facilitating their immersion in local, regional, national, and international communities, and by instilling the values of honor and integrity. Our graduates are models of adaptive learning, personal achievement, responsible leadership, caring service to others, and engaged citizenship in a global and diverse society
  • For Myself: I will try to be better at having the more concrete skills of competing and putting myself under pressure. I plan to apply for internships and do things outside of the classroom. I plan to use the skills I get from being an RA to help in the people skills department. It is all about connections in the business world.

Where would you place your program/ major on the BCG growth-share matrix?

I think my major in Business Administration is the Cash Cows. A lot of people go to business school to make a good income, and it helps ensure a better job. I think my American Studies major is the questions mark one. A lot of people do not know American Studies, so there is a lot left up in the air of what I can do with it. It covers a big range of areas, so the question is what. I concentrate on politics, so I can try to find something through there.

Image result for bcg growth share matrix

Step 5. Implementing and Controlling

How would you rate your university strategic planning?

  • UMW: I think they are trying, but there seems to be a dissonance between administration and students. Both parties want the same thing, but the people help pay or the school is not learning about all the things that should be discussed. For example, there are confusions of students about what goes into tuition raises to what the school is doing for our safety given recent events. There is a task force for many areas of school interest, so I think they are off to a good start.
  • Myself: I think that I am in the right direction. In order to feel more qualified and more control of my life, I need to plan accordingly and put myself in situations that I am not used to. I need to gain the experience to be good in the business and political world. I think that planning ahead for these things will help me in the long run.

How could it be improved?

  • UMW: I think UMW can include students and alumni in the process of what is going to happen on campus, and see if the students think it will be a good fit. For example, there are changes in the residential living department that were changed and most of the students did not see it productive. We can have a better connection with how the school works.
  • Myself: I do need to keep myself accountable, so I need to have concrete goals I can follow to achieve my goals. I can also write more of my resutls, so I can see a progression of how I am doing.

Apply it. 

What did I learn from this experience? How will I use this knowledge in the future?

This exercise was seen to help us apply to a strategic planning process to my college. It is important to know how schools work, and since I go to this school I need to know in what kind of environment I am putting myself into. I went to UMW’s Destination Day to speak on behalf of the school, and it was important to note that the freshmen were asking if I liked this school. In order to answer that question, I need to know the mission statement of the school. It is not just there to be an official writing of the school, and it should not just be something we brush off. Since we are a part of the school each person needs to show those qualities at the school also. We end up representing the school in that way.  It is important to do this article because we need to know what we are a part of, and we need to be able to put the mission statement into place.

How did we do this?

Along with doing this activity of SWOT, I need to be more informed of the issues at our school. I like reading the newspapers, but it would be cool to the different leadership organizations at this school. There have been some controversies happening at our school, so it is my responsibility to learn about these issues. I need to essentially “Walk the walk” and not just “talk the talk”.