Week Ten (Blink Reflection)

Blink Reflection



This book applies to management because an important part is having interpersonal skills. These skills are the ability to understand, communicate with, and work well with individuals through relationships. This book talks about how we need to be aware of the snap judgments we make about people, in order to be able to make the decision for the company. It is important for a manager to put their personal biases aside to work well with their fellow employees. This will end up helping the decision-making skills needed to conceptualize situations and take advantage of the opportunities that each employee can have. It is important to have these skills for management, and this book shows a good blend of the technical and interpersonal skills coming to play.


Management is the ability to get along with people, and that is evident when we see thin-slicing. Managers need to see that the right experts and people (regardless of what they look like or represent) are the best people for their job. There are more to people than just what they look like, and it is hard to see that when we have those biases about different groups of people. Sometimes we do not realize it, and so it is important to explore those parts of ourselves. We do not want to inhibit the ability of us being managers if we do not see these obstacles. This is empowering to know more about, and it will be empowering to the people who work with us.


I learned this book believes in expert intuition rather than on the quick judgments of the average person. It is important to look up the hard facts, instead of making a decision on the will of your mind. The idea of “thin-slicing” was really interesting because it seems to be something that needs to be achieved in the competitive business world. It talks about how experts of people in their field can be more effective and accurate in the decision-making. For example, the story of the psychologist is able to predict the personality of someone compared to the close friend of the person tested. We all see things in different ways, so depending on what we want we can better think quick if we have the right field of thought in our head. This reminds me of how the manager sometimes may not be the best person in a certain field, but if they can dictate the right problems to the right people they will be successful. There is also a bad side to thin-slicing, and that is when our unconscious mind will get the better of us. We cannot use our personal thoughts to make decisions. I liked how they talked about how they tried to cut down bias by doing the blind audition for the Nation Symphony Orchestra. It eliminates the bias that affects the snap judgment we have when we see something. Ultimately, we need to be aware of how we see the world in order to use our intuition to the best of our ability.


This book reminded me of the Overcoming Bias book in the fact of those split-decisions we make is linked to the biases we have. We assume things about people based on the biases and prejudices we have. It is important to be aware of those decisions we make about people because it could really affect the way our project would go. It really could be a situation of life or death. For the most part, that one assumption we made could entirely change someone’s life. As a manager, it is important to be smart and cautious of the decisions we make. We never know how much of an impact it could have on someone. It also makes sure we will be better people!

This also reminded of the Carnegie book because we need to give people the benefit of the doubt. We need to take into account the things we perceive, and we just need to be respectful of people. The whole Carnegie book touched on that. We need to make a caring environment for the people around us because that is when people thrive the best. This was a good book for self-reflection, and it allowed us to see the tips that would really allow us to avoid thin-slicing in a negative way. We would not automatically assume something about someone, and we would see it through a professional way.


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