Week Seven (Chapter 3,4, Articles)

Hello everyone,

Here is the information on what I learned about the readings for this week.

Chapter 3 

This chapter was about diversity and the different environments of business management. I did not really know about the costs and risks of the diversity of markets, and it was interesting seeing how the markets are constantly changing. I think diversity means not only the different business methods but the people at the table as well. Many occupations in the world have a stereotype of what a typical businessperson looks like. It is one thing to add more diversity of people, but it needs to come to a point where minorities become part of the norm. Otherwise, they will not be regarded on the same level to be listened to. I hope the business world will show the people that are usually not in the spotlight, and the business world will create more equal opportunities. Diversity can only bring about positive and better results in the end.

Case: Lean In 

This case was based on the Facebook leader Sheryl Sandberg writing a book on empowering women in the business world. Her book “Lean In” is a book that has been highly recommended to me, and this convinced me to read it. I think confidence and assurance that women can indeed succeed just as good as anyone else will empower women to try out for more positions. What also needs to happen is to have everyone in the workplace allow for an environment that includes women and respects them. It is a group effort!

Chapter 4

This chapter is about problem-solving and decision-making. The difference between reflexive and reflective styles showed me that it depends on the situation on what to do. I have had situations in my job as a leader to choose what would not only be best for myself and others on my team. I think it is important to make sure my emotions do not get the best of me also. I can think of times where I have gotten really frustrated when I was making a decision, and sometimes it was not the best decision. I have to make sure to neutralize myself and to really think logically about how I go about a decision. For example, one of my residents did not want to live with her roommate. I asked her why, and it was very basic stuff like cleaning and music. When I talked to her more it was actually a deeper issue. In this case, defining the problem was the first thing to do. It is really important to do because it ends up being more than just a surface-level problem.

Case: Pulitzer

When I read this case about Target it reminded me of how the music business works. There is plenty of good advertising to hype customers up for a launch, but what they do afterward is just as important. For example, Frank Ocean had kept delaying the time his album went out and it frustrated his fans. By the time it came out the anticipation lessened, and it was not as successful as it could have been. Frank Ocean’s album first came out, and it was very popular. Now due to business management and not necessarily the music the sales of the albums were affected. I think Lily Pulitzer’s situation is kind of similar. It is hard to predict how many customers are going to buy products, but it is essential to have a plan for all of the outcomes.

Article: Giving Feedback

I think giving feedback is harder to do than receiving feedback. I think I am really aware of the people that I talk to in a professional sense because I want to know how other people are feeling about the things I am saying. I want to make sure people are not really offended, so being able to be critical and nice is hard to do. I think being nice is not what I mean exactly, but to make sure that the other person is okay. I think receiving feedback is for sure a blow to someone, but there is a good way to give feedback to someone. What I think I need to work on is after I give feedback to allow the person to react by pausing. I like to justify a criticism with a positive reinforcement right after, but it gives the person the right to speak what they need to say. I would want that, so I need to do that for other people.

Article: Receiving Feedback

I do think I have gotten better at receiving feedback. In the moment of receiving feedback I am calm and understanding, but the next day after I get feedback I start to get offended. I need to realize that people mean well, and most of the time it is coming from a good place. In a professional way, it was important to make sure the meeting was mutual. In order to maximize my time in receiving feedback, the book says to “ask questions and setting up follow up”. It shows that you can make the most out of your situation by playing the situation to your advantage. It shows that you understand what your superior is telling you, and it makes the situation feel productive.

Have a great Spring Break everyone!

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