Final Group Vlog

Hello everyone,

We are here at the last week of classes! I think this video represents how we are doing this part of the semester. Here are some things we need to preface before you watch it.

We did our regular thing of going on canvas to create a conference, and usually, there is just a lag of getting a good internet connection. This time it happened when we were filming! I use screenscastify on google chrome. When we were filming it was starting to lag, but from my side, I could everything clearly. On the other end apparently, we were sounding like robots and transformers. This was late at night on Wednesday because we could not find another time to do this. This week really has been unexpecting, so we are proud we have been able to meet.  For one, the quality of the video is not as good as our other ones. We just made do with what happened. We decided to film to individual videos to put in the parts that were not working in the video. Maggie and Alexis were able to talk about the other parts of the discussion. There is a mixture of individual and webcam videos in this final group vlog. We apologize for the difficulty in listening and watching this video, and we hope to prevent this for the final video! Our group is glad to have this finished!



Week Fifteen (Chapters 13 and 14)

Chapter 13 – Communication and Information Technology

This chapter talks about the different types of communication. Vertical communication is the flow of information both downward and upward through the organizational chain of command. The horizontal communication is the flow of information between colleagues and peers.

Self-Assessment 13-1

This assessment has to do with listening skills.

Some of the highlights I had from this are these statements:

  • I like to listen to people talk. I encourage others to talk by showing interest, smiling, nodding, and so forth.
  • When people interrupt me when I’m doing something, I put what I was doing out of my mind and give them my complete attention.
  • When I think there is something missing from or contradictory in what someone says, I ask direct questions to get the person to explain the idea more fully.
  • When listening to other people, I try to put myself in their positions and see things from their perspective.

From these statements, I realized a few things. I realized I am more of a listener than a talker. I think people that are close to me feel comfortable telling me things. I would want to feel like someone was listening, so I hope to do the same for other people. For the people interrupting me, I would feel a little offended, but I usually do not want to cause tension. I just end up listening to them, but I remember that they interrupted me. I do not necessarily like confrontation, so sometimes I do not like asking direct questions to get the person to explain more fully. I then talked to my friends about what happened later. As I have gotten older I have gotten more confident in asking those direct questions, and I will still need to work on it. I do like learning about new perspectives, so I do find a strength in me to put myself in their positions. I do think I need to make sure I am talking to more perspectives, so I can learn more.

Why read this chapter?

I think we read this chapter because we need to know what kinds of communication should be used for different people. I know that I have to talk to my boss a different way with how I talk to my staff. It is important to not degrade anyone, and it is important to not be ingenuine with both relationships. These different types of communication help me see how I should communicate, and with who I should communicate with. I will then be able to have productive and efficient communication.

How do we use this article?

There are different types of oral communication. One of them is a face-to-face conversation, which is important for delegating tasks. Another form of communication is meetings are common today. Another use is the presentations. I am proud of the slides I create because I put the right amount of words and pictures. Another form of communication is telephone conversations. This is more effective than the email/text form of communication. The last set of communication is the voicemail. It is appropriate for sending short messages containing information that need not be in written form.

The three messaging-receiving process includes listening, analyzing, and checking understanding. We can listen to someone else by paying attention and letting the person know you have their undivided attention. For analyzing we need to make sure to do the thinking and waiting to evaluate until after listening. Lastly, as for checking understanding we can do it by paraphrasing and be watching nonverbal behavior.

Chapter 14 – Managing Control systems, Finances, and People

Skill Builder 14-2 Coaching

The skill builder in this chapter talks about how we talk to fellow employees with current performance and desired performance. There are three situations to roleplay about. As the manager, it says to feel that they were in the employee’s shoes. There would be conversations about current and desired behavior. What comes after that is the feedback.

For the first situation, I would approach it in a  non-aggressive way. I would talk about how the employee will be able to be efficient everyone needs to their part. It is protocol to only have one file on your desk, but having five will compromise the flow of the system. In order for us to do our work earlier, we need to make sure it gets done with what the bosses want. That way we all can finish.

For the second situation, I could see this happening. It is hard to when an employee is talking to people that come into the store because they can use customer experience as their excuse. I will say that just like the employee wouldn’t want to see another employee doing what could be perceived as not cleaning the table, then the employee should not do that as well.

The third situation is about the employee not putting a mat on the car, so it is important that we acknowledge that they have done great work. It is just important that they are able to show their great work, and not have it not seen if something as little as a mat not being on the floor. This is not worth seeing the great work they have done. I would also encourage that someone can help her check off all the things that they will need to do.

read this chapter?

I think we read this chapter because I needed to know the different methods to manage myself. I think I need to work on my self-control, and keeping myself accountable. It is hard to do, but I need to work on it on a professional and personal level. It is important to know when we need to measure our performance, and it is important to accommodate what we are measuring. That way we can really maximize performance. There can be things from budgets to audits, to meetings and reports.

How do we use this chapter?

One process that can be used is the control systems process. The first step is to set objectives and standards.This can be seen through the quantity and quality of the standards. The second step is the measure performance. The third step is to compare performance to standards. This means to determine if control is necessary, and how with what type. The last step is to correct and reinforce. This means to change something when it needs to be fixed, and change it in an efficient amount of time.

Another source of using this chapter is through the coaching model. The first step is the describe current performance. There is always a better way of saying things. An example is that it is one thing to say “you are picking the box wrong” and to say “there is maybe a more efficient way to pick up the box from the floor”. The second step is to describe the desired performance. The third step is the get a commitment to the change. The last step is to follow up. This is to make sure that the action will continue on. That is when things will be efficient.

Week Fourteen (Week 12)

Chapter 12 Leading with Influence

Here are the main things I learned in this chapter. The first thing was about leadership and trust. It is important to influence employees to work. CEO Warren Buffet was important to be trusted, and with the chief executive officer and board of directors, there is the decision to fire them if needed.

There are four major classifications of leadership theories.

  1. Trait Theory – attempts a list of distinctive characteristics that account for leadership effectiveness.
  2. Situation Leadership Theory – theories that attempt to determine appropriate leadership styles for particular situations.
  3. Contemporary Leadership Theories – attempts to determine how effective leaders interact with, inspire, and support followers
  4. Behavioral Leadership Theory – attempt to determine distinctive styles used by effective leaders.
    1. Two – dimensional leadership styles –
      1. Structuring – the extent to which leader take d charge to plan, organize, leader and control as the employee performs the task.
      2. Considerations – the extent to which the leader communicates to develop trust, friendship, support, and respect. This focuses on developing relationships with employees.

I think that I see considerations is more of my style than structuring. I do think I need to work on structuring, so I need to work on that.

One type of leader that I thought of are visionary leaders. Visionary leaders create an image or an organization in the future that provides directions for setting goals and developing strategic plans.I think I really need to work on this one. I like to figure out what my vision is by myself, but it is hard for me to communicate with others on what my vision is.

Case: Apple’s Leadership Transition From Steve Jobs to Tim Cook

Jobs had a notorious micromanaging of his employees and his aggressive and demanding personality Some called him temperamental, aggressive, tough, intimidating, and very demanding. Cook is a quieter leader, seems to be more thoughtful and data-driven in his decision.

I would consider both Steve Jobs and Tim Cook as leaders. They both were able to delegate tasks to their employees, and they both were able to influence what they wanted their employees to do. Jobs was a really strict leader, but people still respected him. Cook was friendlier, and so he got respect for that fact. Cook used relationship- oriented and Jobs used task-oriented as their contingency leadership style. Jobs scared his employees, and Cook encouraged them. They both were able to innovate in different ways. I see myself more as wanting to work with Cook because I grow better with encouragement, rather than being scared.

Why read this chapter?

I am learning more about myself, and I think this quote was really eye-opening.

Your job as a leader is to have a compelling vision, develop a strategy for achieving that vision, and see that everyone is working together to implement the plan.

This was really insightful to learn about how I should see myself as a leader. A leader is not just to dictate people, but leaders are also there to help the overall environment of the company. It is hard to do, so I hope I can practice more on how it works. I also think it is important to be a team player.

How do we use this chapter?

It is also important to take more assessments to see how you are as a leader. This will better help your staff know how you are, and it is good to know your strengths and weaknesses. Professor Russ Ackoff says visionary leaders try to prevent threats, no merely prepare for them, and to create opportunities not merely exploit them. I hope to be a transformational leader, who is someone to bring about continuous learning, innovation, and change. They make their followers feel like a vital part of the firm. I know how it feels to feel left out, so I think I will try to make sure everyone is included in the conversation. It is important to create genuine relationships with the people you work with in order to create a good level of respect.

Week Thirteen (Chapters 10 and 11)

Chapter 10 – Organizational Behavior: Power, Politics, Conflict, and Stress

This chapter is talking about how we think that affect our actions to succeed. It first talks about Organizational behavior, which is the study of actions that affect performance in the workplace. It is pretty evident that things that I do to myself affect the way I perform. I am not a competitive person, but the worst person that stops me from succeeding is myself. The chapter talks about self-esteem, which is an overall view of yourself. The chapter recommends focussing on your own abilities and skills and your success. Something that really hit me was the quote “forget your failures; we all have them”. I am really bad at forgetting about failures, that sometimes I forget the successes. I can change that by making room for more memories for success.

Leyla Seka said she “had to overcome her self-doubt to advance to a vice president (VP) position at a software provider Salesforce”. Lou Holtz says “Happiness is nothing more than a poor memory of the bad things that happen to us”. There are things I can control in order to do the best I can. I cannot pity myself. I have to just do things to do them, instead of thinking of what could go wrong.

Another important part of the chapter talked about personality. I did not realize my basic personality is developed by age 5. The chapter said that personality influences the types of careers we choose, such as being people oriented or task oriented. I feel like I am an internalizer, and have an average risk-taking propensity, The Big Five Personality Dimensions.

It talked about our perceptions of the things around us, and we have to keep that in mind when we are in the business world. We perceive ourselves one way, but we also hope a certain perception of ourselves is seen by others. Power is the ability to influences others’ behavior. It is important to network and builds coalitions with other people.

Chapter 10-Case: OB at College

Jefferson was going to appeal to the dean, VP, and president if Perry chooses to make a department policy that would not allow her to use her graduate assistants to test exams. Everyone is valid in their opinion, and this is a contrast of viewpoints. This is coercive power in the fact that aggressive language is being used. I think Jefferson is using her openness to experience. She sees that other professors in the country use their graduate assistants grade exams, so she does not see the problem. I do not know necessarily what I would do as Perry because there are multiple ways to make it as less conflict as possible. There are many wrong ways to do it, but I think Perry is meaning well. I think Iw ould draft a policy directly stating that graduate assistant cannot be used to grade objective exams because it would be a better even field for both professors and graduate assistants. I think that it would allow the graduate assistants to not be taken advantage of, and it would make sure that all professors so do the same amount of work.

Chap 10 Self Assessment 10-1 (IN TEXT) – Personality Profile 

  1. 5
  2. 7
  3. 5
  4. 6
  5. 4
  6. 7
  7. 3
  8. 3
  9. 5
  10. 5
  11. 5
  12. 6
  13. 4
  14. 6
  15. 3
  16. 4
  17. 7
  18. 7
  19. 5
  20. 4
  21. 4
  22. 4
  23. 4
  24. 5
  25. 6

Extroversion = 5, 7, 5, 4, 4 = 25
Agreeableness = 7, 3, 6, 7, 4  = 27
Adjustment = 5, 3, 4, 7, 4, = 23
Conscientiousness = 6, 5, 6, 5, 5 = 27
Openness to Experience = 4, 5, 3, 4, 6 = 22

Why did we read this chapter?

We read this chapter because it is another way to get to know ourselves. Our personality is a big factor in choosing what we want to do with our lives, and we can have a mix of things that make up our personality. I learned I am more evenly split between the personality types than I thought. I also realized that situations are not going to be so black-and-white. For the OB case, Perry had to make the hard decision in making an employee upset by choosing to do something that he thought would better the whole group. We need to learn how we are as people to see how we would react to those situations.

How do we do this?

One way to help with being confident in how we are is through self-talk. Self-talk means to be aware of your thoughts, stop and change to positive optimistic thoughts. The idea of visualizing your success is also commonly used along with self-talk. This is a great way to make sure that you tell yourself things will be okay. It said to not use “I” statements, so it seems more objective. I will try that.

One other thing I appreciated was seeing section on stress management. Once we find out more things about ourselves we can better know how to accommodate to how we act. Suggestions for stress management are time management, relaxation, sleep (7 hours apparently), nutrition, positive thinking, and exercise. In order to be the best we can be we have to maintain our stress, and we can overcome it with these tactics.

Chapter 11 – Motivating for High Performance

Skill Builder 11-1: Giving Praise

Imagine yourself in a management position, and write out the praise you would give to an employee for doing what you did.

Step 1. Tell the employee exactly what was done.

  • Congratulations! You have been able to successfully give a presentation to the CEO of our company. She was thoroughly impressed.

Step 2. Tell the employee why the behavior is important.

  • You were able to answer her questions, and you were confident about it. This is important because it shows that we have a stronghold in the marketing department and that she will now be able to trust us

Step 3. Stop for a moment of silence. (Count to 5 silently).

Step 4. Encourage repeat performance.

  • Thank you for all that you do. I see your hard work, and I want you to know that you are seen and appreciated.

Apply It. What did I learn from this experience? How will I use this knowledge in the future?

I think that I would want to get good feedback, so I need to do the same for others. Sometimes we get so wrapped in what we want to hear we do not take into account what others want to hear. I need to do better in making sure people feel they are appreciated. It is important to make that clear. I can make better decisions about what to do in the future.

Skill Builder 11-2: Self-Motivation

Review the two Self-Assessment exercises.

11-1 Self Assessment

I found out that motivating factors influence me more than maintenance factors.

11-2 Self Assessment

I found out that I have a combination of achievement and power as my dominant needs.

Why did we read this chapter?

When I think of the why of this chapter I think of what works for our group. We motivate each other with things like positive reinforcement and knowing how each other works. We all want motivation, but we see it in different ways. It is important to know what motivates you, but it is important to know what motivates others. IT is good to know to see what the needs of employees are, but it is also to know what the process of how people got those motivations are. This chapter helped differentiate the motivations for me to do better as well.

How do we do this?

We take these assessments to learn about what motivates us. It also lets us know what possibly motivates other people, which will help us when we need to be in charge of a team. It will give us the information to know how to effectively. Lou Holtz says there are three keys to success, attitude, positive self-esteem, and setting a higher goal. Setting a high enough goal motivates employees to push harder. Motivation is linked to group dynamics, so it will help us motivating a whole team to do what we need to do. We do that for our group in the fact that we get the stuff done that we need to, and we motivate each other to get it done! It really helps!

Week Twelve (Chapter 8 and 9)

Chapter 8 – Organizing Teamwork 

This chapter we learned about working as a team. The chapter distinguished the difference between a “group” and a “team”. A group is two or more members, with a clear leader, who performs independent jobs with individual accountability, evaluation, and rewards. A team is a  small number of members, with shared leadership who perform interdependent jobs with individual and group accountability, evaluation, and rewards. This is interesting because I am in groups with both this semester. There are designated roles in some of my groups, and for two of them, the work is just equally divided. I am not entirely sure which is better, but I do think it is important to find what is the best for the situation given. I thought the mention “Group managers are called directive leaders, and team leaders are empowering leaders” was true. I never thought of it that way, but I see what it means. Groups are meant to really get things done, and team members are more for the long haul. That means that teams need to be involved more emotionally. At least that is how I feel in some of my groups haha.

8-2 Skill Builder: Management Styles in Group Situations
Objective – To determine appropriate leadership styles in group situations.

Assess Your Preferred Team Management Style

  1. B (S)
  2. C (S)
  3. D.(S)
  4. D (S)
  5. D (S)
  6. C (S)
  7. D (S)
  8. C (S)
  9. D (S)
  10. D (S) 0 Sue hurting the member, bring sue to your office and discipline her.
  11. D (S)
  12. A(S)

Autocratic= 10 = One point
Cumulative= 3, 4, 7, 8, 11, 12 – Six points
Participate=1, 2, 5, 6, 9 = Five points
Empowerment= 0 points

I realized that my styles are really between cumulative and participate. I see myself in these roles, and I feel like I need to diversify myself in the other two styles. This will help in my communication with other team members. It is important to know that we have to adjust to the different dynamics in the different groups I am in.

Why did we read this chapter?

We read this chapter because we not only have to know how we are as individuals to be productive in a group, but we also need to know what the dynamic is in whole for a group to be motivated. There are differences between what a team is and what a group is. Job roles are shared expectations of how group members will fulfill the requirements of their position- what you do to get the job done. Group roles are the roles used through group process, which is how you interact as you work. There are different components to being in a group or team, so it is important to acknowledge that first before the work comes in.

It is also important to know what qualities are part of a good team. It says in the chapter that group cohesiveness is the extent to which members stick together. It is important to make sure everyone is on the same page, and that people are able to adapt to changes that happen within the group. Groups with the highest levels of productivity were highly cohesive and accepted management’s level of productivity. I did not really think of a concrete way of that idea for a group, but now I am glad I have a word for it! A team or group is meant to be multiple people that are cohesive enough to work as one. It is hard to do, but when it works it is great!

How do we use this chapter?

This chapter gave a few tips on how we can use this information. CEO Jeff Bezos uses the two-pizza rule” to guide team size. If it takes more than to pizzas to feed the team, it’s too big. so having five to nine members generally provides the best relationships and performance. Most of my groups is this number of people, except a group where there are eight people. It for sure is harder to coordinate things, but we will make it work. A team should really have enough where personal connections can be made. This is perfect for 4-6 members have 6-15 connections, and the most of us are good at staying in contact with five or six others. I do think this is true, and I have made sure to make sure to have a personal contact with at least one or two people in the group. That way it is harder to feel unattached, and there is a sense of accountability by doing that also.

I also learned how I can do better with how I am as a team member. I consider myself to be the silent type. I will try to participate more often. Come to meetings prepared, knowing what you want to say, and bring notes. A suggestion is to know when to stand up for your views and be assertive, trust yourself, and take risks because you and your ideas are as good as or better than others. I will take all these into account.

Chapter 9 – Human Resources Management

  • Appendix – career – a sequence of related job positions, involving increasing responsibility and increased compensation and held over a lifetime.

9-1 Self Assessment – Career Development

I took this assessment, and it was really a reality check to what I have to really do soon. Here are a few that stood out to me.

I have analyzed help-wanted ads or job descriptions and determined the most important skills I will need to get the type of full-time job I want.

  • I really have not done this as a Junior, but I know this is really the time to be starting this now. I know I want to generally want to start with a local business, then gain my connections throughout different organizations to get into Politics. It does take awhile for me to run for office, so I need to think about what I want to do before that. I have not looked at specific jobs to look for after college, and I do feel that I am behind. I plan to live with my parents after college (it is a part of my culture to live with parents until really established), and so I should look for local jobs at my home. I need to start doing that.

I understand how my strengths and skills are transferable, or how they can be used on jobs I apply for, and I can give exmaples on a resume  and in an interview.

  • I think this is really prevalent to what UMW has to offer. This school is a liberal arts college, so the point of that is to gain the skills that can be used in any job we end up getting. We learn how to work with people, and how to critically think. This helps up innovate and think of new perspectives for a new company. I can think of keywords that all people would put on their resumes, but if I do word it the right way I can really showcase the experiences I have has here at UMW.

I have a resume that is cutomized to each part-time job, summer job, or internship I apply for rather than one generic resume.

  • I do not have this. I have one resume that I use for all the jobs that I have applied for. I make my cover letter to be customizable to the job that I apply for, but I do not change my resume. I think it is smart to put the things that employers will pay attention to, as opposed to putting everything you have done. It seems during an interview it is about first impressions and glancing at the resume real quick. It should not be hard for the employer to find the clear experience and objectives about yourself. I need to work on that.

Work Application A-1

I did not realize that there was a difference between career planning and career development. Career planning is the process of setting career objectives and determining how to accomplish them. This is the “why” we do what we do. It is not like career development where it is the “how” of what we do. Here are the steps:

  • Step 1. Self-assessment – What I did in college experience is try into classes for different subjects I was interested in, and  I declared my majors by the end of my sophomore year. I am privileged to be able to do all four years of college, so I was able to try it. I knew I wanted to either create my own business and then ultimately. I know I am more comfortable one-on-one and speaking in front of people. I also know I try to be open-minded and be a good listener. I have started to be really proud of my identity, and I do feel my place is to represent and serve others. I know people think politicians become corrupt, and they ask me why I want to be one. I realize that we still have to try.
  • Step 2. Career Preferences – This is what motivates me. What really hit me was that when I tell people that I want to be a politician they usually say “wow I did not expect you to want to be one?”. There is for sure a deeper implication to that. People that look and act like me are barely represented in government, so I want to help change that norm.
    • What industry do you want to work in: Government, Public Service
    • What size organization you want to work for: State government
    • What types of jobs you want in your career, which functional areas interest you: Government, Business (Human Relations, Management, Economics)
    • What State: Virginia
    • How much income you expect when you start your career: This is what I need to find out. Public office does not pay too much unless you are one of the top leaders in state government.
      • Virginia House of Delegates Yearly Salary: $17,640
  • Step 3. Career Objectives –
    • Short Range – Work in small businesses, do internships in Northern Virginia, Participates in campaigning
    • Long Range – Run for a local council, work my way up to State Delegate, and then Senator or Governor
  • Step 4. Plan
    • Connections- It is important to build those connections around my town, and then build my networking. Sadly, politicians have to think about image, and not entirely on their experience. I know I limit what I put on social media, but I do need to go into the community more to gain those connections.
  • Step 5. Control – I will solidify my options, and I will see what is the best way to make sure I get my goals done. I am not sure what is the best way to run for office, so I will have to know it is my own journey to find the way.

What are career development efforts that you making?

I am going to intern at the local political party office for both sides and see how both sides work. I am also going to work with a local business soon to learn the ins and outs of how that works.

Work Applications A-2 –  What specific ideas on getting a job do you plan to use? Identify the five steps in the networking process. 

I am planning on using is the “jobs while searching”. I think that is interesting. I have heard of some of my friends becoming substitute teachers, and I think I could do that as extra income.

Work Application A-3 Create your one-minute self-sell.

One minute self-sell is an opening statement used in networking that quickly summarizes your history and career plan and asks a question.

  • History – Hello my name is Alyssa Macaranas. I am a Junior at the University of Mary Washington double majoring in Business Administration and American Studies, and I will graduate in May 2019. I am working as a Senior Resident Assistant in Residence Life.
  • Questions – I am seeking to work with a small business, and I also want to work on a political campaign.
  • Plans – Are there any particular positions that you think I could thrive in with the skills I learned in my degrees?

Why did we read this chapter?

We read this chapter because it was another avenue for self- assessment. I am getting very close to being in the process of applying for jobs, and I realized I did not even know the difference between career planning and career development. I know I what kind of jobs I would be interested, but I need help to show employers the passion I would want for those jobs. It is hard to convey what you want in a job interview because it is more than just wanting the job. It is important to learn about the different things I need to take into account when applying for a job. I do need to get a clean-up up of my resume. I need to also personalize my documents for each job that I will apply for.

How do we use this chapter?

I used this chapter with help on my one-minute self-sell, my resume, and to really think of what my goals are. I can go to the career services to get started, and I need to start now with my career planning. I need to learn about my preferences when it comes to jobs, and what I want in the next five years. I think that actually facing what I want to do helped me face a reality that I was afraid to approach with no direction. I think going through the self-assessment has really helped me narrow what I want to do. I need to get customized resume, and I need to start looking at job ads. Here is to adulthood!

Week Eleven (Chapter 6 and 7)

Chapter 6

This chapter is how to deal with change and the emphasis on taking risks. Organizational change is alterations of existing work routines and strategies that affect the whole organization. Companies cannot live being stagnant and doing the same thing. This happens with many companies, especially with the emergence of technology. What is important is that companies and managers need to get with the times, and in order to be on top, they need to be innovative. The book says “innovations require risks, and successfully fast-growing companies are greater innovative risk-takers, as they take advantage opportunities”. It is scary to take risks, and reading this chapter effectively backed up the idea of the importance of creating change. If we do not take risks, then the business will be inhibited.

Types of Change

  • Strategy – corporate, business, and function strategies change over time.
  • Structure – How the organization was a whole and its departments and jobs change over time
  • Technology – How the firm transforms input into outputs can change
  • People – Employees can change their attitudes and behavior and develop skills that change their performance.

For the part of types of change, it was nice seeing it being broken down. Whenever we complain about something not being effective it is important to also think of what can actually change. Sometimes we blame a fellow employee or a boss. The change that would be needed could actually a structure issue or a strategy issue. An effective manager would be able to see which change would need to happen, and they would be proactive to fix the problem with the right solution.

Why do we do this?

A reason I think we are reading this goes along the lines of what CEO Rometty said.

CEO Ginni Rometty has three rule:

  1. Don’t protect the past.
  2. Never be defined by your product.
  3. Always transform yourself.

It is a mindset that we need to have in order to be successful in a business. We cannot be stuck with a strategy or a person that is creating great profit only for now. We need to be innovative and be ready for a change. Successful people like CEO Rometty sees change as a positive thing, and so we need to take those risks. Sometimes we need to leave what was so comfortable for us. I think it would be hard to not be defined by your product. We all want to be a part of something, so I think it is hard for a lot of teams to let go of what they worked so hard on. Sometimes we just need to keep on going and moving.

How do we do this?

Changes in culture part of an innovative culture

  • Encouragement of Risk Taking
  • Flexibility
  • Open Systems

A lot of these work applications in the chapter talk about how the person in power needs to emulate these changes. I think encouraging your members to risk take allows members to grow. There may be a timeline, but innovating means that it will not follow a schedule. That means that companies need to be flexible. These changes are able to create innovative change, and so it is important to create that environment. This might include flexible hours, self-directed projects, and open collaboration.

I thought it was really interesting also to see how success and startups were affected by race and, age and education diversity also exist. It really does indeed affect the way success is achieved. The book talked about how to overcome resistance to change. Some of the things listed are:

  • Develop a positive trust climate for change.
  • Plan.
  • Clearly, state why the change is needed and how it will affect employees.
  • Create a win-win situation.
  • involve employees
  • provide support and evaluations,
  • Create urgency.

These would be ways in which we would be able to take risks and create change. These seem like really straightforward solutions, but putting these into practice is harder than it seems. I need to work on these things in order to be an effective manager.

Chapter 7 – Organizing and Delegating Work 

This chapter talked about the different parts of management. I think this part of the book will help me in my job as a leader. For my job, I have bosses and people to delegate. There are different hierarchies of the organization, and so it was

One point I found really interesting was the difference between authority and power. People usually assume that those things are one in the same, but sometimes you can have one without the other. The quote in the book says “So you can be a manager without any real power, and you can have power without being a manager”. I have learned to work on both. Some people can have the position of a manager, but people do not end up following through with the work. Essentially a manager can walk the walk, but the manager could not walk the walk. I am always cautious that I am made aware of the actions that I take. I do make mistakes, but I need to own up to them in order to get the respect from others for them to follow my instruction. It really is about making a good relationship with your fellow team members in order to get both power and authority.

The book also talks about “in a position of authority and power, don’t assume you will get respect, as it is not automatic; you have to earn respect based on your behavior”. That really hit me. This means it takes a lot of time and effort in order to get authority and power. In order to be an effective manager I need to work to show I am a leader, but I can also be an effective equal team member. I also think this is just general in life. I will get respect when I build those connections, and then I can be seen as a person that people can understand and follow. I would want the same things from people I know, so I need to do the same.

There is also the difference between the authorities.

  • Line authority – the responsibility to make decisions and issue orders down the chain of command.
  • Staff authority – the responsibility to advise and assist other personnel.

Why did we read this?

I feel like I need to learn to do both. It is hard to find that balance of helping others make decisions, and then having to just make decisions. The people I work with are similar to my age, so I do not have more experience than them. I think for me personally I need to fake it until I make it in order to believe I can do both. I feel like I do more of the staff authority, and I need to be more confident in doing line authority.

How do we do this?

The last thing I thought was interesting was job enrichment. I think this is really important because we all need to keep a motivation in our job, so we are able to do it the best of our ability. Job enrichment is “a process of building motivators into the job itself to make it more interesting and challenging”. It is prevalent for the manager to keep the group motivated because we all know what happens when a team is not on the same page. Lack of motivation lags the efficiency and end goal, so managers need to allow members to grow. I realized when I am a team leader I end up doing a lot of the work because I do not want to give work to more than someone else because that could create animosity. I think a big motivator for people is to be able to do what they want to to do their part. As a leader, I would allow for more freedom, and allow the team members to grow. I also think when we feel like we are a part of something good we end up working harder too. It would enrich my job to see that my fellow team members are working their hardest.




*Late Week Eight and Nine (Chapter 5 Skill Builder 5-2, Personal SWOT)

Chapter 5 Reflection

Why did we read this?

The main ideas of the chapter were to learn how our traits now reflect the way we see ourselves. There are internal and external factors that affect the way we gain our strengths and weaknesses. I think it was interesting seeing it from a management point. I think the idea of multi-tasking was really interesting because a lot of us think that we can do it. But for the most part, a lot of us cannot, and that shows that sometimes the things we think are good for us can sometimes use improvement. It is a great self-reflection of seeing ourselves in a professional sense.

How do we do this?

We do this by thinking of traits that we find will be good for us. The chapter talks about time management and organizing, and that is important to have. We need to plan ahead, and doing things like SWOT analysis to see what we can change. It is important to focus on the things that will make you a better person, instead of just doing goals to check them off. It is a hard journey to learn about the reality of yourself, but it is needed.

Skill Builder 5-2: The Strategic Planning Process at Your College

Step 1. UMW Mission Statement –  Developing the Mission

  • What it the mission statement of your university/college or school/department?
    • The mission of Mary Washington is to provide a high-quality liberal arts education while creating students who are active in citizenship, have honesty and integrity, and accept diversity. UMW strongly promotes the relationships made between students and faculty and undergraduate research.
  • Is the mission statement easy to remember?
    • The mission statement might change a bit for next year because I know they are modifying if, but overall it is a clear message of what UMW wants. There are not really specifics on how t achieve those things like “diversity” and “citizenship”. It has all the keywords for a good mission statement. It does seem a bit random in the order of what they want in the mission statement, but it includes what is needed.
  • How would you improve the mission statement?
    • I would make it longer. It is one thing to say they want things like “accepting diversity” and wanting honesty. There have been many controversies that have happened on campus that it is hard to see the idea of inclusion being fully implemented. They do want to create a well-rounded student and not just a college graduate. The problem is that a lot of people on campus are able to live in ignorance of the things that minorities have to deal with here. Especially with the issues of white supremacy on campus, it is really scary for some of us. Also, the administration has not been fully open with us until recently. I do believe the president has a lot to deal with, so I hope more administration step forward. Overall, I think the idea of a liberal arts education is good, but that means having an open-minded perspective which is not always obvious on campus.

Step 2. Analyzing the Environment

*Conduct a five-force competitive analysis for myself and UMW

  1. Rivalry among competing sellers in the industry – The main competitors of UMW would have to be the other community colleges and colleges in Virginia. We are not as big as other schools like UVA and Virginia Tech. For the most part, UMW is not known by everyone in Virginia, so the name recognition is not the best. But the quality of the education is better than the number of people at the school. For me, it makes it more competitive because there are other liberal arts colleges in Virginia. So it does take more to be differentiated from other possible candidates for a job I want to apply for. There is high competition, but UMW has been a good rival to get a good education at a good price.
  2. A threat of substitute products and services – This includes all the other small liberal arts education colleges, as well as the big schools with more resources. UMW does have a unique image, so the threat is average. UMW is able to distinguish itself, but there are other models of colleges. For me, there are people who have more experience than me. There are people with more experience and more knowledge than me at this school.
  3. Potential New Entrants – This includes other programs showing up at other schools or community colleges for business schools. There is also the entrant of online schools because of technology becoming such an integral part of our lives. For me, other students who go to trade schools or online schools could be a threat to me getting a job.
  4. Power of Suppliers – The suppliers of organizations that supply money for the school (like Alumni Association) dictates how many people can be accepted and how many places they can change on campus. It also can dictate what departments are seen as more important. UMW is trying to get more loans to fix the facilities on campus, and they doing it with the Fredericksburg government and Alumni Association. Tuitions have been increased each year, and so the power of suppliers is pretty high. For me, what UMW does affects me as a student. It is very limiting on the choices I make as far as prices go.
  5. Power of Buyers – I think the people paying for school do not have much of power at any school really. The tuition keeps increasing, and there will be a big number of people applying to this college. I do think that there is a power in buying the housing and meal plans, but besides that everything seems pretty fixed. People want to get a college education, so people just have to do it.

Personal SWOT


  • Passionate – I like to find passion in the things that I do. I put my heart and soul into the things I want to do.
  • Great Listener – I am attentive to others, and I make sure that the feelings are mutual. I make sure other people feel validated, and I can sense when someone just wants to be listened to.
  • Open-minded – I feel I have put myself out of my comfort zone to hear about the different perspectives of people around me. I think diversity is such an important part of society, so I feel it is a responsibility to learn more about the world around me.

Reflection: Overall, I think I have the strengths to try to be a good person. I feel like these skills are not necessarily something that can be measured, but it is important to be a balanced person. I know in the business world I need to have a confident persona, but I also need to show the teamwork skills needed to be in a company. I think these skills are what I would want from fellow employees, so I need to give off the same skills.


  • Indecisive – I am not a quick thinker. Sometimes I think about what the other person would react too much, that I end up not being able to make a decision for me. I end up just being indecisive about simple choices.
  • Non-confrontational – For my RA job I usually mediate conflicts from a third party perspective. As far as a conflict that includes me I am not good at approaching. I always end of thinking of the other person, instead of thinking about myself. I try to soften the blow of what I am trying to say, and that could be a perception that I am weak.
  • Consistency – When I get really passionate about something I put all my

Reflection: I feel like I need more hard skills to learn like negotiating and conflict mediation. As women, we have to try to balance being a great strong women boss, but we also have to act modestly and not look arrogant when we are doing it. It is hard for me to take compliments, and I consistently say sorry all the time. My kindness may come off as a weakness. I need to learn more about my worth, and soon be able to


  • Identity – I feel due to being children of immigrants and being a woman of color I do have a unique perspective that I can bring to the business world. I eventually want to run for office, so I feel I can be a voice for the voiceless. I have the opportunity to pursue that.
  • Pursuing a College Education – It is really important to get a college degree in order to usually get a good paying job. I am able to even have the opportunity to go to a college and get an education. I am put in a fortunate situation to be able to be in America to pursue what I want to do. This allows me to get a comfortable job and a better chance at a job.
  • Meeting New People and Perspectives – I want to get into politics eventually, and I am able to meet all kinds of people at UMW. I think it is important to learn how to work and talk with different people because that will help me in the future. Also, people can possibly be constituents if I run!

Reflection: College is not only a time to pursue an education, but it also allows me to make new connections with different kinds of people. It helps with people skills and working together with people in teams. I do think it is important to make sure you are aware of the opportunities that are there when being in college. I also get to just experience what college is like, which is a privilege in it of itself. I need to make sure I remember that because soon I will be graduating.


  • Lack of Connections – I do not have outside connections for jobs in business because I am a second generation American. Other people in the business school here have those connections.
  • Intimidation – I do get easily intimidated, and in the business world you need to hold your ground. I do see it as a threat, especially when I try to go into the workforce. I am very easy to not feel qualified, so I need to hold my ground.
  • Competition – The competition nowadays is so tight. I think it will be very difficult to find a job off the bat. I need to work on my qualifications, so I need to practice competing against people.

Reflection: I realized a lot of students who are in the business school have personal and internship connections that they have a backup plan if things do not work out. I am a second generation American in my family, and so I do not have those resources. I do not necessarily have those family connections to get a job in a company. I also want to be politician one day, and I do think my identities are an obstacle for me. In my Women and Politics class, I have learned that women of color are represented in 7% of government officials. I do feel that I have to prove myself to a different degree than some of my classmates. I feel intimidated, so I need to be more confident in what I know. I need to be able to picture myself as a leader because I can do it.

Why did we do this Personal SWOT?

We did this activity for self-reflection on how we see ourselves in a professional sense. These are things we need to think about when we interview. It is important to list them out and to find the right wording of our answers. I also feel that at different times of our lives our strengths and weaknesses will change. That is why it is important to self-reflect. It is good to know what we need to work on, so we can improve how we are. We are always changing, so we need to change for the better.

How do we do this?

We need to make lists like this every once in awhile. so we can create goals. We can also see our progress of how we improved in the different areas of ourselves. SWOT analysis creates a pather that will be tailored for us.

*Determine the competitive advantage of your university/ college or school/ department.

The competitive advantage of our school is that we are a liberal arts education that is good for the price of college compared to other schools. I think it is important to note that UMW wants to show a well-rounded person with skills that can be used in all professions. The school also has a very quirky personality in the fact that it has a different vibe than other schools, and that is what the college thrives off.

The competitive advantage for me is that I am able to see the world in my own way because of my identities, and that allows me to be open to all opportunities. I think I have tried to be open-minded, and so I can figure out different situations with different people. I am able to differentiate myself because of the help of UMW giving a liberal arts education.

Step 3. Setting Objectives

What some goals and objectives of your university/college or school/department?

  • UMW goals: I think these are important, and this serves as a good basis on what the environment should be for the campus. It also seems good to be a basis for how the individual student should be to represent UMW well.
    • Integrity – The importance of personal integrity is reinforced by our honor code.
    • Dignity and respect for all individuals, always
    • Diversity in our community
    • Intellectual inquiry in the pursuit of truth
    • Responsibility and leadership to help create the environment we strive to achieve.
  • Myself goals:
    • Diversity – I do believe in learning more about people, and also learning more about what kind of jobs are out there. I might even want to venture out and do my own business.
    • Finish a Project all the way through – I need to have the goal of finishing what I started. I like thinking of ideas, but I am not good at managing finishing things until the last minute. I need to be hard-working throughout the whole project.
    • Personal Integrity – Something that I value is trying to do the right thing when it needs to be done. I like to have good things done to me, so I need to put that same energy into my environment. I think it is important to uphold the values I have.

Step 4. Developing Strategies

Identify your university/ college’s or school/department’s grand, adaptive, and competitive strategies.

  • For UMW:
    • Through a professionally-engaged faculty, we support ongoing research appropriate to the development of student abilities and faculty interests. We especially champion the participation of undergraduates in research.
    • Our size, enthusiastic and dedicated faculty, and historical commitment to fine teaching foster a culture where both undergraduate and graduate students benefit from genuine relationships with their faculty and multiple opportunities for active learning.
    • We fulfill our mission by fostering students’ intellectual and creative independence, facilitating their immersion in local, regional, national, and international communities, and by instilling the values of honor and integrity. Our graduates are models of adaptive learning, personal achievement, responsible leadership, caring service to others, and engaged citizenship in a global and diverse society
  • For Myself: I will try to be better at having the more concrete skills of competing and putting myself under pressure. I plan to apply for internships and do things outside of the classroom. I plan to use the skills I get from being an RA to help in the people skills department. It is all about connections in the business world.

Where would you place your program/ major on the BCG growth-share matrix?

I think my major in Business Administration is the Cash Cows. A lot of people go to business school to make a good income, and it helps ensure a better job. I think my American Studies major is the questions mark one. A lot of people do not know American Studies, so there is a lot left up in the air of what I can do with it. It covers a big range of areas, so the question is what. I concentrate on politics, so I can try to find something through there.

Image result for bcg growth share matrix

Step 5. Implementing and Controlling

How would you rate your university strategic planning?

  • UMW: I think they are trying, but there seems to be a dissonance between administration and students. Both parties want the same thing, but the people help pay or the school is not learning about all the things that should be discussed. For example, there are confusions of students about what goes into tuition raises to what the school is doing for our safety given recent events. There is a task force for many areas of school interest, so I think they are off to a good start.
  • Myself: I think that I am in the right direction. In order to feel more qualified and more control of my life, I need to plan accordingly and put myself in situations that I am not used to. I need to gain the experience to be good in the business and political world. I think that planning ahead for these things will help me in the long run.

How could it be improved?

  • UMW: I think UMW can include students and alumni in the process of what is going to happen on campus, and see if the students think it will be a good fit. For example, there are changes in the residential living department that were changed and most of the students did not see it productive. We can have a better connection with how the school works.
  • Myself: I do need to keep myself accountable, so I need to have concrete goals I can follow to achieve my goals. I can also write more of my resutls, so I can see a progression of how I am doing.

Apply it. 

What did I learn from this experience? How will I use this knowledge in the future?

This exercise was seen to help us apply to a strategic planning process to my college. It is important to know how schools work, and since I go to this school I need to know in what kind of environment I am putting myself into. I went to UMW’s Destination Day to speak on behalf of the school, and it was important to note that the freshmen were asking if I liked this school. In order to answer that question, I need to know the mission statement of the school. It is not just there to be an official writing of the school, and it should not just be something we brush off. Since we are a part of the school each person needs to show those qualities at the school also. We end up representing the school in that way.  It is important to do this article because we need to know what we are a part of, and we need to be able to put the mission statement into place.

How did we do this?

Along with doing this activity of SWOT, I need to be more informed of the issues at our school. I like reading the newspapers, but it would be cool to the different leadership organizations at this school. There have been some controversies happening at our school, so it is my responsibility to learn about these issues. I need to essentially “Walk the walk” and not just “talk the talk”.


Week Ten (Blink Reflection)

Blink Reflection



This book applies to management because an important part is having interpersonal skills. These skills are the ability to understand, communicate with, and work well with individuals through relationships. This book talks about how we need to be aware of the snap judgments we make about people, in order to be able to make the decision for the company. It is important for a manager to put their personal biases aside to work well with their fellow employees. This will end up helping the decision-making skills needed to conceptualize situations and take advantage of the opportunities that each employee can have. It is important to have these skills for management, and this book shows a good blend of the technical and interpersonal skills coming to play.


Management is the ability to get along with people, and that is evident when we see thin-slicing. Managers need to see that the right experts and people (regardless of what they look like or represent) are the best people for their job. There are more to people than just what they look like, and it is hard to see that when we have those biases about different groups of people. Sometimes we do not realize it, and so it is important to explore those parts of ourselves. We do not want to inhibit the ability of us being managers if we do not see these obstacles. This is empowering to know more about, and it will be empowering to the people who work with us.


I learned this book believes in expert intuition rather than on the quick judgments of the average person. It is important to look up the hard facts, instead of making a decision on the will of your mind. The idea of “thin-slicing” was really interesting because it seems to be something that needs to be achieved in the competitive business world. It talks about how experts of people in their field can be more effective and accurate in the decision-making. For example, the story of the psychologist is able to predict the personality of someone compared to the close friend of the person tested. We all see things in different ways, so depending on what we want we can better think quick if we have the right field of thought in our head. This reminds me of how the manager sometimes may not be the best person in a certain field, but if they can dictate the right problems to the right people they will be successful. There is also a bad side to thin-slicing, and that is when our unconscious mind will get the better of us. We cannot use our personal thoughts to make decisions. I liked how they talked about how they tried to cut down bias by doing the blind audition for the Nation Symphony Orchestra. It eliminates the bias that affects the snap judgment we have when we see something. Ultimately, we need to be aware of how we see the world in order to use our intuition to the best of our ability.


This book reminded me of the Overcoming Bias book in the fact of those split-decisions we make is linked to the biases we have. We assume things about people based on the biases and prejudices we have. It is important to be aware of those decisions we make about people because it could really affect the way our project would go. It really could be a situation of life or death. For the most part, that one assumption we made could entirely change someone’s life. As a manager, it is important to be smart and cautious of the decisions we make. We never know how much of an impact it could have on someone. It also makes sure we will be better people!

This also reminded of the Carnegie book because we need to give people the benefit of the doubt. We need to take into account the things we perceive, and we just need to be respectful of people. The whole Carnegie book touched on that. We need to make a caring environment for the people around us because that is when people thrive the best. This was a good book for self-reflection, and it allowed us to see the tips that would really allow us to avoid thin-slicing in a negative way. We would not automatically assume something about someone, and we would see it through a professional way.


*Late Week One (Why Special, Simon Sinek, Not Special, Smart Leaders)

I did these blogs late, so I am doing them now keeping in mind with the notes that Professor Gower made for me!

Gower’s Notes: “Start with why. Your why is the purpose and what inspires you to do what you do. Consider the how’s and whys for every article you read and blog post you write. Ask questions!”

Why you personally ARE special

I think there are two ways to see what makes us special. There is the one that is told by outside influences. There are people that say “you are not like other ____”. The saying “you are not like other girls” is a statement I do not like, but that can be a whole nother conversation.

I have been told I have a genuine heart, and I make other people feel special. Another thing that makes people tell me that is special about myself is that I am unapologetically myself. I like myself for trying not to follow the trends to fit in. Of course, that depends on the situation. Sometimes we need to conform to the group. I do think I am comfortable with making a fool out of myself, so having that sense of security makes me feel special.

Those things above are things that people have told me to make me special. I do not think that those things make me feel special. I personally it is hard to feel constantly that we are special. I compare myself to other people all the time. It is also sadly a negative trait for women to feel good about themselves. I am glad the culture of that is changing. I think things that we like about other people is something we want for ourselves. I realized I like people because I appreciate the things they are comfortable being. I like how people can just feel like they can be themselves. I am usually conscious of what people think of me until about my Senior year of high school. I realized people liked me more when I was comfortable with myself. The more I was comfortable doing embarrassing things I was able to feel more like myself.  It is such a simple to do, but it is hard to do. I do think I am special in the fact of my identities. I have been able to put myself in uncomfortable situations to learn more. I think those traits will help me in politics one day. I want to run for a state-level office one day, and I need to be confident in who I am. I need to know what makes me special in order for others to see it. These articles helped me in seeing a clearer vision of that.

Overall, I see that what makes me special (or what I think makes me special) will help me find my own happiness. I need yo know that I am me for a reason. It seems to be more of an internal thing.

Simon Sinek – Why 

“Why” of the article

I think the purpose of watching this Ted Talk is to have a background on all the other articles we are going to read and watch. Simon talks about how companies like Apple have successful sales because they make us believe in the “why” of their product. He explains that we need to find the motivation and inspiring message that helps connect a person to your company. Simon Sinek says “people do not buy what you do, but why you do it.”

Overall, I think it talks about how we need to find the “why” in what we do in order for other people to believe in what we do. That is important to be a leader. It is important to know that firsthand, instead of trying to go out of order with the method he talks about. I need to find my “why” with the obligated classes I take and the issues I believe in. I want to become a politician one day, so I know essentially I need to sell myself. There is one way to do it by showing my stances and being a picture perfect politician. I think though if I am not passionate about what I am doing, then I cannot convince people to believe in me. It is about being genuine and passion to get you where you need to go!

“How” of the article

Simon Sinek does this by showing visuals and graphics of his examples. He used the “Golden Circle” method where there are three circles. The biggest circles show the “what” of a situation. All companies know to show what they want to sell to you. The circle in that “what” circle is the “how” circle, which shows that only some companies know how they will sell the product. The smallest circle in both of the other circles represents “why” companies make the products they do.

It was interesting because he mentioned that some people think they do things because they feel it in their heart or soul, but he says that is a biological decision. If something links in our brain that we believe in it, then we do it for ourselves. It then becomes a chain reaction, and you will have people want to be a part of what you want. You will also have people that will be loyal to you. The example I liked is the one about Martin Luther King Jr, and it helped because it was someone we all know. Sinek talked about how Dr. King believed in his cause, and he had the gift to make other people believe in his issue also. The individual then makes it their own, and they ended up showing up to the talk for themselves because they believed that is what their America should be. For the most part, we all end up wanting the same thing, but the way we go about it is the great divider.

Personally, the “how” in being an innovator and taking a chance is very hard for me. My parents are immigrants, and they work hard to make sure I am happy and stable. I do feel like it is my responsibility to choose a job that will help me succeed, but if I want to be a politician it is quite a gamble. My purpose to become a politician is to genuinely see what my perspective of being a woman of color and living in a community of diversity can thrive. I know many people say that politics is corrupt, and there is no use to being a politician. But it will be like that if no one tries. I need to find my “why” of changing the world. The sky is the limit as the Orville Brothers demonstrated. I want to learn and help all kinds of people, so I hope people will learn and help me.

You are Not Special (You are Not Special Commencement Speech from Wellesley High School) 

I like this one the best! So why am I watching this?

David McCullough Jr gave a commencement speech about telling his high schoolers “you are not Special”. I actually read the book for this before this class, and it honestly made me feel much better about myself. I think we watched this because it gave us a perspective on what our motives should be in life. One of the biggest insecurities people have is not being good enough, and they do that by comparing themselves to other people. America has such a mentality that there can only be one great person, so we create that environment. In order to be worth something, we need to be special. We need to differentiate ourselves in order to then feel better about ourselves. It then creates a dangerous path, and happiness becomes second in deciding what to do with our lives.

Can we also note he made a joke about Donald Trump way before the time a joke like that would be so relevant?!?!

If everyone is special no one is special. I think what I can get from this video is that I need to find my own gratification in what I do, and I cannot do that by other people telling me that I am special. At the end of the day, we cannot rely on accolades. We need to find our own happiness, and we owe it to ourselves to live our best lives for ourselves.

The “How” of the Article

He portrayed his message in such an understandable and likable way. He gives statistics. In reality, over 3.2 million other students graduate from high school the same year you did. There are even over 37,000 valedictorians. He really put things into perspective. Essentially McCullough tells us that we are not the center of the universe, which is how we are taught to feel.

He tells us the things we can do. He first talks about how we know very little when we graduate high school, and it is bad to think we know everything. He says it is important to read because we owe it to ourselves to keep on learning. In that way, we will able to be the best version of ourselves. He says “to read all the time for self-respect”. He also talks about to love what you do, and believe in its importance. There is one thing to be good at things, but there is also an important part of being passionate about what you do.

This reminds me of going to school. I usually know “what” classes I have to take, and “how” to take the classes. I usually have an artificial answer for the “why” part. I take classes to better myself, and to be more aware of the world around me. It is not just to complete the degree requirements. It is more than that, and it is hard to feel that all the time. McCullough talks about to “resist the easy place of complacency”. Sometimes I feel like that, and it does not help me at all if I do that.

As for things that I can do to change my mindset. I need to be more in the moment. This goes for several things. He uses the example of “going to Paris to be in Paris, and not to just check it off the list”. I think being in the moment is so important to do. In the world of social media, it is so hard to do things without doing fun things without posting about it and thinking about how it will look like in the pictures and videos we make. I do not use social media as much, so I have been able to avoid that. What I do need to do is to not look at other people’s lives so much. I need to just live my life. The other way to be at the moment is to be selfless. I do need to let other people know how much I care about them enough, so I need to presently tell people how much I appreciate them! I would want that done to me, so I need to do it for others. That is a way we can make people feel special. Not for the accolades, but because we appreciate them in our life.

Learners and Leaders (How Smart Learners Stay Smart: 16 Ways to Stay on the Cutting Edge)

“Why” read this article?

Jeff Boss talks about what things smart learners do. I think we reading this article because there is always a “why” we can ask with things that we do. We do not always have to just do the status quo. I think it is important to learn more than just what is required. We will never really learn until we think about the undiscovered. It is up to us how much we want to get out of an education. It is our responsibility to be smart learners not only for ourselves but for other people. We all need to work together and to do that we need to learn about each other.

What is the “How” of the article?

There are the different ways to be a smart learner. One of the tips is that “smart learners question the question”. Sometimes our yearning for learning more is stunted when we are younger. I think of times when little kids keeping asking “why?” over and over again. Most of the time they are told to stop asking those questions during class to not stop the lessons. This is when they just go to the class, and the student becomes complicit. I think my college classes I have been able to do this more, but when is the line drawn. I know that there are people that play devil’s advocate, but sometimes there are times when the professor does not want that kind of conversation. I think the “how: can sometimes be difficult. A question I have is “how can we properly question the questions without seeming rude?”

One thing that I do that smart learners do is “focus on the micro while keeping the macro in mind”. I like to think of the big picture a lot, and so I think that helps me become a smart learner. I like to take a step back most of the time, and that helps me be better at my work. Another thing I like to do is “surround myself with smarter people”. I like to think that the talks and discussions I go to will help me gain more perspectives. It is important to always train your mind to listen and discuss with other people to make good decisions. I always think if the world was just a world full of me’s, then we would not have the things we have today. It was because of people building off of each other to create the civilization we have now. Who knows if the wheel would have been invented if the world was a bunch of Alyssas?!? The last thing I will use to be a smart learner is to “listen intently”. I would like the same done to me if I wanted to give valuable information, so I need to do that with other people. I need to work on this. Sometimes when I am listening to people I need to talk out loud what I heard to make sure I understood. Sometimes that messes up the thinking the other person had. I need to allow the other person to speak, so I am able to fully learn from them.



Overall, I was interested in the You are Not Special video because I think that resonated with me the most. I think it is important to get a message across in the most out-there way to get the point across. He did it in a way where the things he was saying was understandable to everyone.It seems harsh at first, but honesty really is the best policy. It is important to be real with yourself, and sometimes it is about facing the things you have been avoiding. In that learning about yourself will help set you free.

I think the information of Boss and Sinek were useful, and it helped reiterate the things I need to do to be the best version of myself. It all was rather simple advice, but seeing it in different ways would allow any person to understand the message. I think the message talks about self-reflection, and once that is done you can achieve with other people. I like to pose the question ” what is the next step?”

Week Seven (Chapter 3,4, Articles)

Hello everyone,

Here is the information on what I learned about the readings for this week.

Chapter 3 

This chapter was about diversity and the different environments of business management. I did not really know about the costs and risks of the diversity of markets, and it was interesting seeing how the markets are constantly changing. I think diversity means not only the different business methods but the people at the table as well. Many occupations in the world have a stereotype of what a typical businessperson looks like. It is one thing to add more diversity of people, but it needs to come to a point where minorities become part of the norm. Otherwise, they will not be regarded on the same level to be listened to. I hope the business world will show the people that are usually not in the spotlight, and the business world will create more equal opportunities. Diversity can only bring about positive and better results in the end.

Case: Lean In 

This case was based on the Facebook leader Sheryl Sandberg writing a book on empowering women in the business world. Her book “Lean In” is a book that has been highly recommended to me, and this convinced me to read it. I think confidence and assurance that women can indeed succeed just as good as anyone else will empower women to try out for more positions. What also needs to happen is to have everyone in the workplace allow for an environment that includes women and respects them. It is a group effort!

Chapter 4

This chapter is about problem-solving and decision-making. The difference between reflexive and reflective styles showed me that it depends on the situation on what to do. I have had situations in my job as a leader to choose what would not only be best for myself and others on my team. I think it is important to make sure my emotions do not get the best of me also. I can think of times where I have gotten really frustrated when I was making a decision, and sometimes it was not the best decision. I have to make sure to neutralize myself and to really think logically about how I go about a decision. For example, one of my residents did not want to live with her roommate. I asked her why, and it was very basic stuff like cleaning and music. When I talked to her more it was actually a deeper issue. In this case, defining the problem was the first thing to do. It is really important to do because it ends up being more than just a surface-level problem.

Case: Pulitzer

When I read this case about Target it reminded me of how the music business works. There is plenty of good advertising to hype customers up for a launch, but what they do afterward is just as important. For example, Frank Ocean had kept delaying the time his album went out and it frustrated his fans. By the time it came out the anticipation lessened, and it was not as successful as it could have been. Frank Ocean’s album first came out, and it was very popular. Now due to business management and not necessarily the music the sales of the albums were affected. I think Lily Pulitzer’s situation is kind of similar. It is hard to predict how many customers are going to buy products, but it is essential to have a plan for all of the outcomes.

Article: Giving Feedback

I think giving feedback is harder to do than receiving feedback. I think I am really aware of the people that I talk to in a professional sense because I want to know how other people are feeling about the things I am saying. I want to make sure people are not really offended, so being able to be critical and nice is hard to do. I think being nice is not what I mean exactly, but to make sure that the other person is okay. I think receiving feedback is for sure a blow to someone, but there is a good way to give feedback to someone. What I think I need to work on is after I give feedback to allow the person to react by pausing. I like to justify a criticism with a positive reinforcement right after, but it gives the person the right to speak what they need to say. I would want that, so I need to do that for other people.

Article: Receiving Feedback

I do think I have gotten better at receiving feedback. In the moment of receiving feedback I am calm and understanding, but the next day after I get feedback I start to get offended. I need to realize that people mean well, and most of the time it is coming from a good place. In a professional way, it was important to make sure the meeting was mutual. In order to maximize my time in receiving feedback, the book says to “ask questions and setting up follow up”. It shows that you can make the most out of your situation by playing the situation to your advantage. It shows that you understand what your superior is telling you, and it makes the situation feel productive.

Have a great Spring Break everyone!